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Better Together ND logo

Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $20.00
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
supportive work environment
Employee assistance program

Job Description

Better Together ND is a reputable Community Connect, Free Through Recovery, and 1915(i) service provider dedicated to offering comprehensive care coordination, peer support, and recovery services for residents in the State of North Dakota. Operating with a mission to enhance the quality of life for individuals seeking recovery and support, Better Together ND emphasizes personalized care tailored to meet each participant's unique needs. This organization proudly stands as a meaningful resource in the Fargo community by providing compassionate and professional assistance, fostering an inclusive and supportive environment where clients feel valued and understood.

Better Together ND's downtown Fargo office... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in reception, administrative, or customer service
  • Strong communication and interpersonal skills
  • Excellent organizational abilities
  • Ability to maintain confidentiality
  • Proficiency with office equipment and technology

Job Qualifications

  • High school diploma or equivalent
  • Proven experience in a reception, administrative, or customer service role
  • Exceptional interpersonal and communication skills
  • Strong organizational skills and attention to detail
  • Ability to handle sensitive information with discretion
  • Proficiency with basic office equipment such as phone systems, computers, and printers

Job Duties

  • Assist prospective participants by accurately completing program applications with them
  • Answer in-person inquiries and provide helpful information to participants who walk into the office
  • Direct participants to the appropriate staff and notify staff of their arrival or need for assistance
  • Check in participants for scheduled appointments
  • Answer and direct incoming phone calls with professionalism and clarity
  • Maintain the reception area and common spaces to ensure they are tidy, presentable, and welcoming at all times
  • Monitor office supply levels and notify leadership promptly regarding any ordering or supply needs

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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