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Cliantha Research logo

Front Desk Receptionist

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $16.00
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Work Schedule

Standard Hours
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Benefits

401(k)
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance

Job Description

Cliantha Research is a globally recognized Clinical Research Organization (CRO) headquartered in Ahmedabad, India with a strong international footprint including offices in the USA (Florida), Canada (Mississauga, Winnipeg, Scarborough), and Europe (Portugal). The company delivers comprehensive and integrated services across various phases of clinical research including Early Phase, Late Phase, Respiratory, Dermatology, Consumer Research, IVRT, Biometrics, Pharmacovigilance, Medical Services, and Environmental Exposure Chambers (EECs). Known for its commitment to quality and innovation, Cliantha Research plays a critical role in advancing healthcare by facilitating breakthrough clinical trials that bring new treatments and therapies to patients worldwide.

Cliantha Research – Nor... Show More

Job Requirements

  • High school diploma or equivalent
  • Proven experience as front desk representative or relevant position
  • Proficient in English and Spanish (oral and written)
  • Familiarity with office machines
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication skills
  • Good organizational and multi-tasking abilities
  • Customer service orientation

Job Qualifications

  • High school diploma or equivalent
  • Proven experience as front desk representative, agent or relevant position
  • Proficient in English and Spanish (oral and written) bilingual is a must
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation

Job Duties

  • Keep front desk tidy and presentable with all necessary material
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Take up other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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