Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $16.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
flexible scheduling

Job Description

We are a dynamic event design and decor company dedicated to creating memorable and stunning experiences for our clients. Our team is passionate about transforming spaces through innovative design and meticulous attention to detail. Located in Matthews, NC, we specialize in providing customized event decor solutions for a variety of occasions including weddings, corporate events, parties, and special celebrations. Our growing company prides itself on exceptional customer service, creativity, and a collaborative work environment that values each team member's contribution. We are currently looking to enhance our front-of-house operations by hiring a friendly and organized Front Desk Receptionist who will serve as the welcoming face of the company.

The Front Desk Receptionist plays a vital role in the smooth operation of our business by being the first point of contact for visitors, clients, and staff. This full-time position offers an hourly wage ranging from $15.00 to $16.00 and requires in-person attendance at our Matthews location. As the frontline representative, you will be responsible for greeting and assisting guests, managing phone communications, and performing various administrative duties that keep the office running efficiently. Your role is crucial in ensuring that every visitor experiences our company’s professionalism and warmth from the moment they step through the door. Beyond this, you will support the team by maintaining organized records, scheduling appointments, and handling logistical tasks such as mail and package management.

This role is ideal for someone who thrives in a fast-paced environment and possesses excellent communication skills alongside a strong attention to detail. You will need to be proficient in standard office software including Microsoft Office Suite and Google Suite, with familiarity with QuickBooks considered a valuable asset. Your ability to multitask, prioritize assignments, and maintain a professional demeanor will be essential to succeeding with us. We are committed to fostering positive client relationships and a smooth workflow, and your contribution as the Front Desk Receptionist will be pivotal to these efforts. If you are an approachable individual who enjoys engaging with people and supporting organizational processes, this position offers a rewarding opportunity to join a creative and thriving company in the event design industry.

Job Requirements

  • High school diploma or equivalent
  • previous experience in a receptionist or administrative assistant role preferred
  • proficiency in Microsoft Office Suite and Google Suite
  • excellent communication and interpersonal skills
  • strong organizational and multitasking abilities
  • ability to maintain a professional demeanor under pressure
  • willingness to relocate to Matthews, NC before starting work
  • availability to work full-time in person at the Matthews location

Job Qualifications

  • Previous experience as a front desk receptionist or similar role is preferred
  • excellent typing and clerical skills
  • strong computer literacy, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite
  • familiarity with QuickBooks is a plus
  • exceptional phone etiquette and customer service skills
  • ability to multitask and prioritize tasks effectively
  • strong attention to detail and accuracy in data entry and record keeping
  • professional appearance and demeanor

Job Duties

  • Greet and welcome visitors in a professional and friendly manner
  • answer phone calls and direct them to the appropriate department or individual
  • provide accurate information about our products, services, and company policies
  • assist with administrative tasks such as filing, data entry, and maintaining records
  • schedule appointments and manage calendars for staff members
  • handle incoming and outgoing mail and packages
  • maintain a clean and organized reception area

Job Criteria

Experience

Mid Level (3-7 years)


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