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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.00 - $20.50
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

401(k)
Dental Insurance
Employee Discounts
free uniforms
Health Insurance
Paid Time Off
Vision Insurance
flexible scheduling

Job Description

American Family Care (AFC) is a leading healthcare provider in the United States, revered for its commitment to delivering high-quality primary and urgent care services. Established with the aim of making healthcare accessible and efficient, AFC operates state-of-the-art centers throughout the nation. These centers are open seven days a week, allowing patients to receive care on a walk-in basis without the need for prior appointments. The company specializes in episodic treatment for acute illnesses and injuries, workers' compensation, and occupational medicine. AFC clinics are fully equipped with onsite laboratories and in-house X-ray facilities, ensuring comprehensive diagnostic capabilities at the point... Show More

Job Requirements

  • High school graduate or equivalent
  • Previous medical clerical experience preferred
  • Basic computer knowledge
  • Accuracy and detail orientation
  • Positive customer service skills
  • Well-groomed appearance
  • Clear and articulate phone mannerisms
  • Outgoing personality
  • Punctual
  • Professional
  • Must be able to work every other weekend

Job Qualifications

  • High school graduate or equivalent
  • Previous medical clerical experience preferred
  • Basic computer knowledge, e.g., Microsoft Office
  • Accuracy and detail orientation
  • Positive customer service skills
  • Well-groomed appearance
  • Clear and articulate phone mannerisms
  • Outgoing personality
  • Punctual
  • Professional
  • Must be able to work every other weekend

Job Duties

  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
  • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
  • Register patients, update patient records, verify insurance accurately and timely, and check patients out
  • Determine, collect, and process patient payments and address collection and billing issues
  • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
  • Balance daily patient charges (cash, check, credit cards) against system reports
  • Complete closing procedures by preparing closing documentation and submitting required reports
  • Complete cash control procedures and secure financial assets
  • Maintain complete and accurate documentation
  • Other duties and responsibilities as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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