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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $19.00 - $22.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Paid holidays
Job Description
Legends Global is a world-renowned leader in live event services, partnering with some of the most iconic venues and brands across the globe. With a network spanning over 450 venues worldwide, Legends Global hosts approximately 20,000 events annually, entertaining more than 165 million guests. The company offers a fully integrated suite of premium services including feasibility consulting, owner representation, sales, partnerships, hospitality, merchandise, venue management, and content booking. Their white-label approach ensures that partners maintain focus on their brand while benefiting from Legends Global's operational expertise. This makes Legends Global a premier provider in the live event industry, respected for... Show More
Job Requirements
- High school diploma or equivalent
- 1-3 years of relevant experience preferred
- strong customer service and hospitality mindset
- excellent verbal and written communication skills
- professional demeanor and presentation
- ability to multitask and remain composed in a fast-paced environment
- strong organizational skills and attention to detail
- basic computer proficiency including Microsoft Office
- ability to learn internal systems
Job Qualifications
- High school diploma or equivalent
- English required
- bilingual (Spanish) is a plus
- 1-3 years of experience in receptionist, front desk, hospitality, or customer-facing role preferred
- interest in or familiarity with equestrian environments is a plus
- previous experience in a high-volume customer service or hospitality environment strongly preferred
- experience working in a fast-paced, multi-departmental operation is a plus
- demonstrated ability to provide exceptional service while maintaining organization and efficiency
Job Duties
- Greet all guests, boarders, trainers, and visitors in a warm, professional, and service-oriented manner
- answer and manage a high volume of incoming calls, directing inquiries efficiently and accurately
- serve as a central point of contact for walk-ins, providing information, direction, and support
- maintain a clean, organized, and welcoming front office environment at all times
- respond to general inquiries via phone, email, and in-person interactions
- coordinate communication between departments to ensure timely resolution of questions and requests
- provide administrative support across all departments, including filing, data entry, and document management, as needed
- support onboarding processes for new boarders and visitors by providing forms, guidance, and general information
- maintain accurate logs, records, and front desk documentation
- escalate issues or concerns to the appropriate team members as needed
- uphold LAEC standards of hospitality, professionalism, and community engagement
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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