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Front Desk Receptionist

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Weekend Shifts
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Benefits

Paid Time Off
Health Insurance
Retirement Plan
Professional development opportunities
Employee Discounts
flexible scheduling
supportive work environment

Job Description

10 Wilmington Place is a residential community known for its commitment to providing exceptional living experiences for its residents. The company is dedicated to maintaining a welcoming and professional environment, offering outstanding customer service and support. Located in a convenient and accessible area, 10 Wilmington Place features a team-oriented atmosphere that values professionalism, friendliness, and efficiency. As a community-oriented residential establishment, it emphasizes the importance of its front desk team in shaping residents' impressions and satisfaction with their living experience.

The Front Desk Associate at 10 Wilmington Place is a part-time role ideal for a professional and outgoing individual who thrives in a dynamic and customer-focused environment. This position involves managing the front desk operations, which includes greeting visitors, assisting residents, and handling incoming calls on a multi-line telephone system. The associate will be responsible for accepting and navigating deliveries, preparing outgoing mail and packages, and assisting with tasks that support other departments as needed. The role requires excellent organizational skills, the ability to remain calm and composed during emergencies, and quick thinking to handle multiple simultaneous tasks efficiently.

This role demands one year of proven reception or front desk experience, emphasizing the need for a candidate who can demonstrate a successful track record in a similar capacity. Advanced computer skills, particularly in Microsoft Office applications, are essential for managing various administrative tasks effectively. Additionally, the ability to perform basic cash handling, including calculating and making change, is required. Communication skills must be strong, conveying information clearly and politely in both written and verbal forms.

The job schedule includes every other weekend, making it suitable for candidates looking for part-time employment with specific availability. The Front Desk Associate is a vital first point of contact for residents and visitors, playing a key role in maintaining 10 Wilmington Place’s reputation for outstanding service. This position offers a rewarding opportunity to work in a fast-paced, community-focused environment where professionalism and interpersonal skills are highly valued.

Job Requirements

  • minimum one year of reception or front desk experience
  • proficiency in Microsoft Office
  • ability to handle multiple issues simultaneously
  • ability to maintain calm under emergency situations
  • strong communication skills
  • ability to calculate and make change
  • availability to work every other weekend
  • part-time commitment

Job Qualifications

  • one year of proven reception or front desk experience
  • advanced computer skills with proficiency in Microsoft Office
  • strong verbal and written communication skills
  • ability to remain calm in emergencies
  • highly organized and quick thinking
  • capable of taking direction and multitasking
  • professional and outgoing demeanor

Job Duties

  • greet visitors
  • assist residents
  • answer incoming calls via a multi-line telephone system
  • accept and navigate deliveries
  • assist in delivering packages to resident apartments
  • enter work orders
  • help other departments as necessary
  • prepare outgoing mail and packages
  • receive incoming mail and packages

Job Criteria

Experience

Mid Level (3-7 years)


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