Front Desk Receptionist

Auburn, WA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $16.66

Work Schedule

Weekend Shifts

Benefits

Part-time schedule

competitive hourly wage

Professional work environment

Training and development opportunities

supportive team culture

Employee Discounts

Paid Time Off

Job Description

We are a vibrant and member-focused club located in Auburn, Washington, dedicated to providing an exceptional experience for all who walk through our doors. As a premier establishment in the community, our club prioritizes creating a welcoming and positive atmosphere for members and guests alike. Established with a mission to inspire wellness, connection, and fun, our club offers not just state-of-the-art facilities but also a warm, inviting environment where members feel truly valued and supported. Our commitment to excellence is reflected in the quality of service we offer and the friendly, professional demeanor of our staff.

We are currently seeking a Front Desk Receptionist to join our dynamic team on a part-time basis. This vital role serves as the face of the club, meaning you will be the first point of contact for members and visitors. Your responsibilities will include greeting and welcoming guests warmly, managing inquiries sensitively and effectively, and maintaining the smooth flow of communication within the club. With shifts available in the mornings, evenings, and weekends, this role requires individuals who are reliable, personable, and adept at multitasking within a fast-paced environment.

The ideal candidate will have strong customer service skills, exceptional phone etiquette, and the ability to handle member concerns with empathy and efficiency. You will assist in various administrative tasks such as updating billing information, handling membership inquiries and upgrades, and maintaining the overall cleanliness and presentation of the front desk area. Proven experience in front desk operations or administrative roles is preferred, alongside proficiency in office management and clerical functions. Bilingual candidates are encouraged to apply, although it is not a requirement.

This role offers a competitive hourly wage starting from $16.66, making it an excellent opportunity for those interested in part-time work that combines interpersonal communication with organizational responsibilities. Joining our team means becoming a pivotal part of a community hub where your interaction can shape the member's experience positively and enhance their connection to the club. If you are enthusiastic about fostering a welcoming environment and excel in communication and multitasking, this position could be the perfect fit for you.

Job Requirements

18y plus required
mornings 5a-11a
evenings 6p-11p
weekends 2p-8p
proven experience in a front desk or administrative role is preferred
strong proficiency in office management practices and clerical tasks
sales, objection overcoming, booking experience
excellent proofreading skills with attention to detail
effective calendar management abilities to coordinate schedules seamlessly
strong phone etiquette and communication skills are essential
ability to multitask in a fast-paced environment while maintaining professionalism
proficient typing skills to ensure efficient documentation and correspondence
bilingual preferred, not required
ability to commute to Auburn, WA 98002
ability to relocate to Auburn, WA 98002 before starting work

Job Qualifications

Proven experience in a front desk or administrative role
strong proficiency in office management practices and clerical tasks
sales, objection overcoming, booking experience
excellent proofreading skills with attention to detail
effective calendar management abilities
strong phone etiquette and communication skills
proficient typing skills
bilingual preferred, not required

Job Duties

Greet and welcome guests as they arrive, ensuring a positive first impression
manage incoming calls using phone systems, directing inquiries to appropriate personnel
empathize, reassure, and resolve member concerns and questions
call to update billing information for members
offer basic membership upgrades
demonstrate excellent phone etiquette while interacting with clients and vendors
maintain and assist with cleanliness of facility