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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $17.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Job Description
Brevard Cosmetic Surgery Group, also known as BCSG, is a leading provider of cosmetic surgery and aesthetic services, offering patients a refined and personalized experience. The practice is dedicated to creating an environment where every patient feels genuinely cared for, from the initial consultation through post-treatment follow-up. BCSG prides itself on a culture that emphasizes lifestyle, family, and mutual respect, which has resulted in exceptionally low employee turnover and a team that works harmoniously together. This commitment to employee satisfaction and patient care makes BCSG a standout establishment in the medical aesthetics industry.
The role available is for... Show More
The role available is for... Show More
Job Requirements
- High school diploma or equivalent
- experience in customer service or related field preferred
- strong communication skills
- ability to multitask effectively
- proficiency in phone and scheduling systems
- ability to maintain composure in fast-paced environments
- strong organizational skills
- empathy and emotional intelligence
Job Qualifications
- Experience in hospitality, luxury service, medical aesthetics, or high-end customer service environments preferred
- prior front desk or patient coordination experience is a plus
- naturally warm, engaging, and polished communication skills
- passionate about customer service and hospitality-level experiences
- able to remain calm, solution-oriented, and gracious under pressure
- skilled at multitasking without sacrificing attention to detail
- emotionally intelligent with the ability to handle a variety of personalities and situations
- a team player who values a positive, family-oriented culture
- eager to learn, grow, and contribute to a high-performing team
Job Duties
- Welcome each patient with a warm, poised, and attentive presence
- create a seamless, high-touch check-in and check-out experience
- manage scheduling, phones, and patient flow with efficiency and grace
- coordinate patient departures, including reviewing services and processing payments with clarity and professionalism
- handle financial transactions accurately, including balances and product purchases
- anticipate patient needs and proactively enhance their experience
- navigate sensitive or challenging situations with empathy, discretion, and composure
- maintain a calm, organized presence in a fast-paced environment
- collaborate with a team of providers and staff to ensure an exceptional patient journey
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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