Front Desk Receptionist

Oral Surgery Michiana is a specialized dental practice located in South Bend, Indiana, dedicated to providing exceptional oral surgical care and outstanding patient experiences. Known for its commitment to patient-centric treatment and seamless communication with referring dental and medical offices, the practice fosters a supportive and dynamic work environment. They prioritize teamwork, professional growth, and excellence in patient care, making it a great place to build a rewarding career in the healthcare industry. With a focus on thorough patient care and accurate scheduling management, Oral Surgery Michiana exemplifies high standards in dental surgical services and administrative efficiency.

The Front Desk Receptionist role at Oral Surgery Michiana is an integral component of their operations. This full-time position, located at 3367 Douglas Road in South Bend, offers a competitive hourly pay rate ranging from $18.00 to $22.00, depending on experience. The schedule is Monday through Friday during day shifts, with no weekend work, supporting a healthy work-life balance. The receptionist serves as the first point of contact for patients, playing a key role in welcoming them, managing registration paperwork, and ensuring smooth appointment management. A successful candidate will thrive in the fast-paced setting, demonstrating strong organizational skills and the ability to multitask effectively.

Responsibilities include managing patient registration data such as insurance details, referral documents, and other essential paperwork. The role also involves preparing next-day charting information to assist clinical staff, maintaining the cleanliness and orderliness of waiting rooms and patient areas, and confirming appointments with patients. Additionally, the receptionist communicates regularly with referring offices, handles documents through scanning and faxing, and maintains proficiency with Electronic Medical Records (EMR) and email management systems. Proficiency in Windows Office Suite or Office 365 is required for completing routine administrative tasks.

While prior experience in the dental field is advantageous, it is not mandatory since the practice provides thorough on-the-job training and opportunities for professional certification. The focus is on hiring individuals who are eager to learn, adaptable, comfortable with technology, and committed to outstanding patient service. Knowledge of HIPAA and OSHA regulations and the ability to maintain confidentiality and safety standards are crucial. The team environment at Oral Surgery Michiana encourages collaboration, ongoing feedback, and continuous professional growth.

Joining Oral Surgery Michiana means not only becoming part of a reputed healthcare team but also benefiting from comprehensive employment perks. These benefits include health, dental, and vision insurance, paid time off, employee discounts on services, life insurance, retirement plans, and support for professional development such as on-the-job training and certification programs. Additionally, employees receive a uniform allowance and the opportunity to work in a stable, supportive environment dedicated to patient outcomes and employee satisfaction. For those ready to pursue a healthcare career with impact and growth potential, this Full-Time Front Desk Receptionist role at Oral Surgery Michiana presents a remarkable opportunity.