Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
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Benefits

Monthly bonuses
Health Insurance
Paid Time Off
Dental Insurance
Vision Insurance
Retirement Plan
Professional development opportunities

Job Description

Oxford Physical Therapy Centers is a well-established physical therapy provider with a commitment to delivering high-quality care to its community. Founded in 1993, this physical therapist owned facility has built a reputation for providing progressive and exceptional physical therapy services that meet the highest standards in the industry. The centers serve patients with a variety of rehabilitation needs, and they maintain a strong focus on personalized, compassionate care. Oxford Physical Therapy Centers operate multiple locations, including several Northern Cincinnati offices, and have cultivated a dynamic team environment with highly skilled clinicians dedicated to the wellness and recovery of their patients.

The hiring opportunity available is for a full-time Front Desk Receptionist position based in the Northern Cincinnati locations. This role is an integral part of the administrative and patient care process, serving as the first point of contact for patients and visitors and supporting the clinical team. The Front Desk Receptionist will facilitate smooth day-to-day operations by efficiently managing patient scheduling and registration through customized software systems, handling patient communications, submitting necessary authorizations, and maintaining accurate financial transactions including payment collection and deposit preparation. Additionally, the receptionist coordinates correspondence with medical offices and supports clinical activities by preparing equipment and paperwork as needed. This position demands excellent organizational skills, a friendly and professional demeanor, and a detail-oriented approach to effectively multitask and manage confidential information.

Candidates interested in this position should have a high school diploma, with recent graduates in exercise science or exercise physiology encouraged to apply. Preferably, candidates will have prior experience in a medical office environment and be available for flexible hours Monday through Friday between 7am and 7pm, which may vary depending on specific office needs. Strong communication and listening skills, proficiency with Microsoft Office and Outlook, and the ability to work efficiently while maintaining attention to detail are essential qualities for this role. Oxford Physical Therapy Centers support its employees with excellent benefits, including monthly bonus incentives reflecting the value of commitment and performance. This role offers a unique opportunity for professionals seeking experience in the physical therapy field with a supportive team atmosphere and opportunities for professional development and growth.

Job Requirements

  • high school degree
  • available to work Monday to Friday between 7am and 7pm with hours varying by office
  • excellent communication and listening skills
  • attention to detail and strong multi-tasking ability
  • experience handling confidential and sensitive information
  • strong knowledge of Microsoft Office and Outlook
  • medical office experience preferred

Job Qualifications

  • high school degree
  • recent exercise science and exercise physiology graduates welcomed
  • medical office experience preferred
  • excellent communication and listening skills
  • strong multi-tasking ability
  • ability to handle confidential and sensitive information
  • strong working knowledge of Microsoft Office and Outlook

Job Duties

  • assist patients with scheduling and registration using customized software
  • submit authorizations
  • answer patient phone calls
  • collect payments and prepare deposits
  • send correspondence to medical offices
  • retrieve necessary equipment and paperwork for patients
  • clean and prepare clinical areas

Job Criteria

Experience

Entry Level (1-2 years)


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