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Job Overview
Compensation
Hourly
Range $20.00 - $26.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee Discounts
flexible scheduling
Job Description
Advanced Dental is a reputable dental care provider dedicated to delivering high-quality oral health services to patients in a friendly and professional environment. With a commitment to patient satisfaction and excellence in dental care, Advanced Dental offers a range of services including preventive care, restorative treatments, and cosmetic dentistry. The practice is known for its patient-centered approach, emphasizing comfort, education, and personalized treatment plans to ensure optimal oral health outcomes for every individual who visits. Located in a convenient in-person setting, the office is equipped with modern technology and staffed by experienced dental professionals who prioritize creating a welcoming and... Show More
Job Requirements
- High school diploma or equivalent
- Ability to multitask in a fast-paced environment
- Strong organizational skills
- Excellent communication skills
- Knowledge of HIPAA regulations
- Basic proficiency with computer systems
- Previous customer service experience preferred
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred but not required
- Proficiency in computer systems (Windows 11)
- Strong verbal and written communication skills in English
Job Duties
- Greet and check in patients in a warm and professional manner
- Answer phone calls, respond to inquiries, and schedule appointments
- Verify patient information, insurance eligibility and benefits, and calculate copayments
- Process patient and insurance payments
- Submit pre-estimates and pre-authorizations to insurances as needed for patient treatment
- Communicate effectively with back office staff regarding patient needs
- Maintain a clean, organized, and welcoming front office and waiting area
- Follow HIPAA and office policies to ensure patient privacy and confidentiality
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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