Front Desk Receptionist

Shady Acres Pet Ranch located in beautiful Round Rock, Texas, is a premier pet boarding facility that offers an unparalleled environment for dogs and their owners. Nestled on three acres of scenic Brushy Creek frontage and shaded by century-old oak trees, Shady Acres Pet Ranch provides a serene and safe haven where pets can experience a home away from home. The ranch’s unique setting combines natural beauty with state-of-the-art pet care to ensure that every dog receives loving attention along with the highest standards for safety and comfort. This establishment is not just a boarding facility; it stands as a community center where pets and their families are treated with warmth, kindness, and respect. The ranch’s core values include safety, relationships, loving care, excellence, quality, and integrity. These values drive the team’s mission to deliver unmatched customer satisfaction and to foster long-lasting relationships with their clients, who are considered part of the extended family.

The ranch is currently seeking enthusiastic and dependable receptionists to join its dynamic team. This part-time position offers hourly pay ranging from $13.00 to $16.00, based on experience and the positive energy the individual brings to the workplace. With flexible shift options and an expected 15 to 25 hours per week, this role is ideal for those who enjoy interacting with pets and thrive in a fast-paced, engaging environment. Receptionists at Shady Acres Pet Ranch will be the first point of contact for clients and visitors, playing a critical role in representing the ranch’s commitment to exceptional service and care. Responsibilities will include handling phone calls, scheduling appointments, conducting tours, managing check-ins and check-outs for boarding, daycare, and grooming services, and responding to queries regarding fees and policies. Additionally, receptionists will collaborate with veterinary clinics and clients to maintain accurate vaccination records, make appointment reminders, and support pet owners with various needs.

Beyond administrative duties, this role also involves direct interaction with pets, including recording feeding, medication, elimination, and behavior, providing tender loving care, and assisting with housekeeping duties around the facility to maintain a clean and welcoming environment. The position expects candidates who are responsible, punctual, reliable, and team-oriented, with the flexibility to work weekends and holidays. Effective communication skills, a positive attitude, and the ability to engage warmly with both pets and their owners are essential qualities for success in this role.

Shady Acres Pet Ranch offers a compelling benefits package including free and discounted pet services, paid time off, 401(k) with company matching, health, dental, and vision insurance, as well as employer-paid pet care certifications. This comprehensive support reflects the ranch’s dedication to fostering a motivated workforce that shares its passion for quality pet care and customer service excellence. Working at Shady Acres Pet Ranch means becoming part of a community that values relationships and cherishes the well-being of every pet that comes through its doors.