Front Desk Receptionist

Terrell, TX, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Hourly

Exact $12.00

Benefits

employee discount

Job Description

SPARK BY HILTON is a vibrant and dynamic hospitality establishment known for its modern approach to lodging and guest services. As part of the globally recognized Hilton brand, SPARK BY HILTON combines high-quality accommodations with an energetic and welcoming atmosphere, catering to both business and leisure travelers. The company prides itself on delivering exceptional customer experiences, innovative hotel designs, and a culture of inclusivity and team collaboration. With a commitment to excellence, SPARK BY HILTON offers employees a supportive work environment that encourages professional development and growth within the hospitality industry.

We are currently seeking a detail-oriented and energetic Front Desk Receptionist to join our team. This role is crucial as it serves as the primary point of contact for visitors and clients, embodying the warm and professional spirit of SPARK BY HILTON. The Front Desk Receptionist will be responsible for managing all front desk operations, which includes greeting visitors, handling multi-line phone systems, scheduling appointments, and maintaining organized office records. This position requires a person who excels in customer service and has strong administrative and clerical capabilities. The successful candidate will contribute to the overall efficiency of our office operations by performing a variety of administrative duties such as managing calendars, handling mail, and assisting with basic bookkeeping tasks using software like QuickBooks.

This paid position offers an excellent opportunity for individuals with prior office experience to thrive in a fast-paced and dynamic environment. In addition to routine front desk duties, the Front Desk Receptionist will provide bilingual support when needed to accommodate our diverse client base. The role demands exceptional organizational skills, professionalism, and a friendly demeanor to ensure visitors receive a positive first impression upon entering SPARK BY HILTON.

Compensation starts at $12.00 per hour, reflecting the importance of this accessible yet vital role within our hospitality team. Our Front Desk Receptionist will not only manage administrative tasks but also serve as a key team player in maintaining smooth daily operations and enhancing the guest experience from the very first interaction. If you have a solid clerical background, proficiency with office software, and a passion for delivering excellent customer service, this position is an ideal fit. Join us and be part of a welcoming environment where your efforts are valued, and your potential can grow alongside one of the most respected names in the hotel industry.

Job Requirements

High school diploma or equivalent
Proven office experience or clerical background
Proficiency with Microsoft Office and Google Workspace
Experience handling multi-line phone systems
Strong organizational and multitasking skills
Ability to maintain professionalism and friendly demeanor
Bilingual abilities preferred

Job Qualifications

Proven office experience or clerical background with a strong understanding of front desk operations
Demonstrated proficiency in computer skills including Microsoft Office Word Excel Outlook Google Workspace and general computer literacy
Experience managing multi-line phone systems and providing excellent customer service in person or over the phone
Familiarity with office management tasks such as filing data entry proofreading and calendar management
Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
Bilingual abilities preferred to enhance communication with diverse populations

Job Duties

Greet visitors warmly and direct them appropriately ensuring a positive first impression
Manage multi-line phone systems with professionalism utilizing excellent phone etiquette to handle inquiries and route calls efficiently
Maintain appointment calendars schedule meetings and coordinate calendar management for staff or executives
Perform data entry filing and document proofreading to ensure accuracy and organization of records
Support office management tasks such as supply inventory mail handling and basic bookkeeping using QuickBooks or similar software
Assist with administrative duties including typing correspondence managing Google Workspace documents and supporting customer support efforts
Provide bilingual support when necessary to accommodate diverse clients or team members