Front Desk Receptionist

Synergy Weight Loss & Primary Care, PLLC is a progressive healthcare provider based in Lewisville, Texas, specializing in a hybrid model that seamlessly combines evidence-based primary care with innovative obesity medicine practices. This forward-thinking clinic is dedicated to offering compassionate and exceptional medical care that starts from the patient's very first interaction. With a commitment to quality and patient-centered service, Synergy Weight Loss & Primary Care has established itself as a leader in personalized healthcare solutions that empower patients on their wellness journey. Operating with modern medical technology including AdvancedMD electronic health records (EHR) and maintaining a supportive, growth-oriented workplace culture, the clinic values integrity, professionalism, and the ability to adapt to the evolving healthcare landscape.

The Front Desk Medical Receptionist role at Synergy Weight Loss & Primary Care is a critical position that serves as the first point of contact for patients entering the clinic or reaching out by phone. This full-time, Monday through Friday job offers a competitive pay rate of $21.50 per hour and includes a range of valuable benefits such as medical, dental, and vision insurance, along with a 401(k) plan. The work schedule is from 7:30 AM to 3:30 PM, ensuring a balanced workday conducive to productivity and patient care excellence. The clinic provides a Chevy Blazer EV company vehicle for both professional duties and personal use, highlighting their commitment to employee convenience and sustainability.

In this role, you will orchestrate the front-office environment with professionalism, warmth, and efficiency. Responsibilities include welcoming patients, managing multi-line phone systems, scheduling appointments, verifying insurance policies, efficiently handling patient intake and check-out processes, and managing EHR data with accuracy using AdvancedMD software. Additionally, this role involves coordination with clinical staff to ensure a seamless patient experience throughout their visit. Special attention is paid to managing insurance verifications, collecting copayments, handling prior authorizations, and managing referrals and medical record requests. Candidates who excel in multitasking, possess high social intelligence, and demonstrate a professional, composed demeanor in fast-paced environments are highly encouraged to apply. Synergy Weight Loss & Primary Care prioritizes punctuality and reliability, operating under a strict attendance policy to maintain operational excellence and patient trust. This position is an excellent opportunity for a customer-service oriented individual passionate about healthcare, eager to make an impactful difference at the front line of medical care.