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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.00 - $16.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Referral program
Vision Insurance
Job Description
Shadeotech Window Fashions is a well-established manufacturer of custom window shades headquartered in Carrollton, Texas. With over 30 years of industry experience, Shadeotech specializes in providing high-quality window treatment solutions for residential, commercial, and hospitality projects. Known for its commitment to craftsmanship and customer satisfaction, Shadeotech offers custom-made shades tailored to suit a variety of architectural styles and personal preferences. The company prides itself on its innovative designs, durable materials, and exceptional customer service. Operating within a niche market, Shadeotech has carved out a reputation as a trusted provider of window fashions that combine function and style, enhancing the aesthetics... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year CRM software experience
- At least 2 years customer service or client communication experience
- Minimum 2 years Microsoft Office experience
- At least 2 years appointment scheduling experience
- Ability to commute or relocate to Carrollton, TX 75006
- Spanish language skills preferred
- Ability to work in person
- Professional and friendly demeanor
- Strong multitasking and organizational skills
Job Qualifications
- Knowledge of office administration duties, systems, and procedures
- Proficiency in MS Office (Excel, Outlook)
- Experience using office equipment (printers, scanners, copier)
- Familiarity with email scheduling tools
- CRM experience (HubSpot preferred, but we will train)
- Strong time-management and ability to multitask
- Excellent written and verbal communication skills
- Attention to detail and strong problem-solving skills
- Professional, friendly, and customer-focused attitude
- High school diploma required
- Additional admin training is a plus
- Experience as a front desk receptionist or administrative assistant
- Social media experience (posting updates, stories, etc.)
- Prior customer service or scheduling background
Job Duties
- Greet and assist visitors at the showroom
- Answer calls, texts, emails, and customer inquiries
- Schedule meetings, customer appointments, and installer visits
- Coordinate with sales reps and installers
- Organize the office and showroom
- Perform data entry and scan documents
- Upload and attach documents/files into HubSpot CRM
- Assist with email sequences, tasks, and follow-ups
- Manage social media posts and simple content updates and blogs
- Prepare and send thank-you cards to customers
- Ensure invoices and payments are processed on time
- Maintain office supplies, printers, copier, and scanner
- Plan small in-house or off-site events (celebrations, meetings, etc.)
- Provide general administrative support to management and staff
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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