Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.00 - $23.00
Work Schedule
Standard Hours
Benefits
collaborative work environment
Employee PPO medical insurance
401K Program
profit-sharing program
Paid vacation
floating holidays
Paid sick time
Job Description
Golden State Orthopedics & Spine is a distinguished leader in the orthopedic healthcare industry and is recognized as one of the largest orthopedic practices in the Western United States. With a commitment to delivering the most advanced orthopedic care, the practice offers ample resources, specialized training, and expert knowledge to ensure that patients receive the highest quality medical attention available. By joining Golden State Orthopedics & Spine, you become part of a dedicated team of healthcare professionals who are passionate about improving patients' quality of life through exceptional care and innovative treatments. The practice prides itself on fostering a supportive environment where team members can grow their skills, collaborate effectively, and contribute meaningfully to patient outcomes.
This opportunity is for a full-time Front Desk Receptionist position located at the San Ramon Clinic with a competitive pay range of 21 to 23 USD per hour. The role is essential to the practice's daily operations, ensuring that patients experience a smooth and welcoming process from the moment they enter the clinic. As the initial point of contact, the Front Desk Receptionist is responsible for accurately registering patients, handling insurance information, collecting necessary payments, and managing scheduling with precision. This position also requires excellent organizational skills as it involves coordinating authorizations, interpreters, and transportation for appointments, in addition to managing patient communications effectively. The receptionist plays a key role in maintaining the flow of the clinic by overseeing the waiting area, promptly attending to patient needs, and communicating any delays involving medical staff.
The role demands a high level of professionalism, confidentiality, and attention to detail, with daily responsibilities including scanning important documents, sorting incoming faxes, maintaining patient records, and completing paperwork related to financial policies and privacy notices. In addition, the receptionist will occasionally need to travel to the Watsonville location as required by the clinic. This position is ideal for individuals who thrive in a fast-paced healthcare environment and are eager to contribute to a team focused on providing exceptional orthopedic care. The role offers a chance to develop valuable skills in medical office administration while working in a collaborative and friendly workplace.
Golden State Orthopedics & Spine provides a comprehensive benefits package, emphasizing employee well-being and growth. The company supports internal mobility, encourages professional development, and offers valuable perks such as full coverage for employee PPO medical insurance, 401k and profit-sharing programs, paid vacation, as well as holiday and sick leave. These benefits reflect the company’s dedication to maintaining a motivated, healthy, and balanced workforce. This position is especially suited for candidates with a high school diploma or equivalent, and prior experience in a medical practice is preferred. Bilingual skills in Spanish are considered an advantage, aligning with the community-focused approach and diverse patient base served by the practice.
This opportunity is for a full-time Front Desk Receptionist position located at the San Ramon Clinic with a competitive pay range of 21 to 23 USD per hour. The role is essential to the practice's daily operations, ensuring that patients experience a smooth and welcoming process from the moment they enter the clinic. As the initial point of contact, the Front Desk Receptionist is responsible for accurately registering patients, handling insurance information, collecting necessary payments, and managing scheduling with precision. This position also requires excellent organizational skills as it involves coordinating authorizations, interpreters, and transportation for appointments, in addition to managing patient communications effectively. The receptionist plays a key role in maintaining the flow of the clinic by overseeing the waiting area, promptly attending to patient needs, and communicating any delays involving medical staff.
The role demands a high level of professionalism, confidentiality, and attention to detail, with daily responsibilities including scanning important documents, sorting incoming faxes, maintaining patient records, and completing paperwork related to financial policies and privacy notices. In addition, the receptionist will occasionally need to travel to the Watsonville location as required by the clinic. This position is ideal for individuals who thrive in a fast-paced healthcare environment and are eager to contribute to a team focused on providing exceptional orthopedic care. The role offers a chance to develop valuable skills in medical office administration while working in a collaborative and friendly workplace.
Golden State Orthopedics & Spine provides a comprehensive benefits package, emphasizing employee well-being and growth. The company supports internal mobility, encourages professional development, and offers valuable perks such as full coverage for employee PPO medical insurance, 401k and profit-sharing programs, paid vacation, as well as holiday and sick leave. These benefits reflect the company’s dedication to maintaining a motivated, healthy, and balanced workforce. This position is especially suited for candidates with a high school diploma or equivalent, and prior experience in a medical practice is preferred. Bilingual skills in Spanish are considered an advantage, aligning with the community-focused approach and diverse patient base served by the practice.
Job Requirements
- High school diploma or equivalent
- 1 year experience at a medical practice preferred
- bilingual in Spanish preferred
Job Qualifications
- High school diploma or equivalent
- 1 year experience at a medical practice preferred
- bilingual in Spanish preferred
Job Duties
- Accurately registering patients by collecting required data, registering insurance, collecting co-pays, co-insurance, surgery deposits, payment on accounts
- scanning IDs and insurance cards, printing and obtaining signatures on all required documents
- scheduling appointments accurately with correct physician
- responsible for obtaining any authorizations, interpreters or transportation for appointments that require them
- responding to alert notes that apply to front desk
- completing daily paperwork such as data details, financial policies & privacy notices should be entered on a daily basis and expire alert notes if the task has been completed
- scanning documents daily such as data details, financial policies, privacies, authorizations, referrals and miscellaneous documents
- sorting incoming faxes from the fax machine, delegate to the correct person or department
- overseeing the waiting room to assure all patients are attended to within a reasonable amount of time
- informing all patients if MD/PA/NP is running behind
- travel to Watsonville required
- additional duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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