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Evergreen Family Health logo

Front Desk Receptionist

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $19.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
on-site parking
Paid Time Off
Dental Insurance
Vision Insurance
Health Insurance
Retirement plan options
Employee Discounts
Paid holidays
Paid parental leave
Gym membership discount
short term disability
long term disability

Job Description

Evergreen Family Health is a dedicated healthcare provider located in Williston, Vermont, committed to delivering exceptional patient care and fostering a supportive environment for both patients and employees. As a community-focused practice, Evergreen Family Health emphasizes collaboration among clinical and administrative teams to enhance the overall experience for every individual who walks through their doors. The organization prides itself on being highly invested in the health and well-being of its patients, as well as the professional growth and satisfaction of its staff. This commitment to excellence creates a workplace culture centered around compassion, respect, and continuous improvement, making Evergreen Family... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a medical office or healthcare setting preferred
  • Strong organizational and multitasking skills
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office and EMR systems
  • Ability to maintain patient confidentiality and comply with HIPAA regulations
  • Ability to work collaboratively with a diverse team
  • Flexibility to attend meetings and training as required
  • Reliable and punctual work ethic

Job Qualifications

  • Ability to maintain strict confidentiality of patient information in accordance with Evergreen Family Health policies
  • Ability to interact in a professional, effective, and courteous manner with all patients, co-workers, doctors
  • Ability to communicate clearly orally and in writing
  • Ability to effectively operate EMR software programs
  • Ability to operate a variety of Microsoft Office software programs
  • Ability to attend practice-related meetings, training courses, etc. as they relate to improvements in procedures and practices

Job Duties

  • Maintains and protects confidentiality of patient information
  • Answers the telephone in a professional, courteous, hospitable, and helpful manner
  • Checks patients in and out of the clinic in a professional, courteous, hospitable, and helpful manner
  • Directs incoming calls to appropriate department
  • Schedules patient appointments in accordance with the scheduling guidelines established by the Practice Manager and Medical Director
  • Communicates with the clinical area about patients waiting time and priority of being seen and when physician called out of office during office hours
  • Reschedules patient appointments at request of patient or in response to change in provider schedule
  • Performs related work as required
  • Maintains a neat, pleasant, comfortable, and professional atmosphere for patients and for all who work in the office
  • Tends to the fax in and out box
  • Manages consultation referrals from internal and external sources
  • Processes incoming web encounters from patient portal
  • Carries out special projects including but not limited to billing and management as directed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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