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Front Desk Receptionist

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.50 - $12.50
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Work Schedule

Night Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule

Job Description

Our client is a well-established hotel located in Waxahachie, TX, that prides itself on delivering exceptional hospitality services to all its guests. The establishment is known for its warm, welcoming environment and commitment to providing a seamless guest experience from arrival to departure. As a reputable player in the hospitality industry, the hotel has cultivated a strong community presence and offers both full-time and part-time employment opportunities that cater to a diverse workforce. With a focus on delivering personalized service and maintaining high operational standards, the hotel seeks to ensure every guest feels valued and attended to during their stay. The hotel operates with a team-oriented culture, encouraging employees to collaborate, communicate, and contribute to overall guest satisfaction and operational efficiency.

The role of the Front Desk Receptionist is vital to the hotel’s daily operations and guest services. This position requires a dynamic individual who is comfortable handling a variety of administrative and guest-facing tasks with efficiency and a friendly demeanor. The receptionist will be the first point of contact for guests arriving at the hotel, responsible for greeting and welcoming them warmly, thereby setting the tone for their entire visit. Besides guest interaction, the role also involves managing phone inquiries, handling cash transactions, and performing clerical duties such as data entry and file organization. Attention to detail is crucial, as the receptionist will manage both paper and electronic files and ensure the accuracy of information transcribed into the system. Additionally, the role demands coordination skills to manage projects assigned by hotel management and maintain inventory levels of office supplies.

Candidates should be comfortable handling laundry folding tasks specifically related to towels and sheets, demonstrating a willingness to support housekeeping functions as needed. Experience working in a hospitality environment, especially at a hotel front desk, is a fundamental requirement due to the specialized nature of customer service and operational protocols unique to the hotel industry. Proficiency with computer applications, particularly MS Office, complements the clerical tasks involved. The ideal candidate will also have excellent multitasking capabilities, data entry accuracy, and the ability to manage calendars efficiently. This full-time or part-time position offers an hourly wage ranging from $11.50 to $12.50, reflecting the hospitality industry’s standards in the region. Shift availability for night and overnight hours is mandatory, ensuring coverage during all operating periods.

In essence, the Front Desk Receptionist will play a central role in shaping the guest experience through dedicated service, effective administration, and operational support, all while contributing to the smooth functioning of the hotel's front office. This opportunity is well suited for individuals passionate about hospitality and eager to grow their career in a supportive hotel environment. If you meet the specified criteria and are looking to join a reputable hotel in Waxahachie, TX, this Front Desk Receptionist position might be the perfect fit to advance your professional journey.

Job Requirements

  • High school diploma or equivalent
  • minimum of 1 year experience working at a hotel front desk
  • availability for night shift and overnight shift
  • ability to commute to Waxahachie, TX 75165
  • willingness to relocate to Waxahachie, TX before starting work

Job Qualifications

  • Proven experience in a hospitality environment
  • previous experience at a hotel front desk
  • strong organizational skills with the ability to multitask
  • proficient in transcribing information accurately
  • computer literate with knowledge of MS Office
  • excellent data entry skills with a high level of accuracy
  • ability to manage calendars efficiently

Job Duties

  • Greet and welcome guests as they arrive and depart from the hotel
  • answer phone calls and direct them appropriately
  • handle cash
  • fold laundry including towels and sheets
  • perform data entry tasks with attention to detail
  • organize and maintain paper and electronic files
  • coordinate projects as assigned
  • manage office supplies inventory and place orders as needed

Job Criteria

Experience

Mid Level (3-7 years)


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