Job Overview
Employment Type
Part-time
Work Schedule
Rotating Shifts
Standard Hours
Benefits
flex time
401k
financial advisors
on-demand pay
Job Description
Familia Dental, established in 2008, is a well-respected dental practice located in Plainview, Texas, known for its rapid growth and commitment to providing quality dentistry combined with a caring and compassionate approach to all patients. Our company embodies core values such as quality, honesty, and care, which are evident in every aspect of our practice. We not only focus on excellent dental care but also strive to maintain a strong connection with the community through active outreach programs and by fostering internal growth opportunities. Familia Dental is dedicated to being more than just a dental office; we see ourselves as a family that supports each other and the community around us. This focus on internal development makes Familia Dental an excellent place for employees to build meaningful careers rather than just holding jobs.
We are currently seeking a part-time Front Desk Receptionist to join our team in Plainview, TX. This role is essential in ensuring the smooth operation of the front office and customer service experience for our patients. The successful candidate will be the first point of contact for patients, responsible for efficiently checking them in, verifying insurance eligibility, scheduling appointments, and assisting with patient payments. Familiarity with dental office protocols and insurance procedures is highly valued, but training is provided to the right candidate. This position requires a person who is not only detail-oriented and organized but also patient-focused and able to respond with kindness and professionalism to all individuals.
Working hours for this part-time position are flexible but generally fall between Monday to Friday from 8:30 AM to 7:00 PM and Saturdays from 8:30 AM to 5:00 PM. The role involves working at least two days per week for up to 20 hours or less, including some rotating Saturdays. The Front Desk Receptionist will participate in daily morning huddles, chart reviews, and regular office meetings to ensure the team remains aligned and informed.
The environment at Familia Dental is fast-paced, and this role demands excellent communication skills, computer knowledge, and the ability to handle multiple tasks efficiently. Experience with dental management software is preferred but not mandatory. Candidates should also be familiar with HIPAA regulations, OSHA laws, and safety standards to maintain patient confidentiality and workplace safety. Joining Familia Dental means being part of a dynamic team focused on providing exceptional care and making a difference every day through our commitment to the community.
We are currently seeking a part-time Front Desk Receptionist to join our team in Plainview, TX. This role is essential in ensuring the smooth operation of the front office and customer service experience for our patients. The successful candidate will be the first point of contact for patients, responsible for efficiently checking them in, verifying insurance eligibility, scheduling appointments, and assisting with patient payments. Familiarity with dental office protocols and insurance procedures is highly valued, but training is provided to the right candidate. This position requires a person who is not only detail-oriented and organized but also patient-focused and able to respond with kindness and professionalism to all individuals.
Working hours for this part-time position are flexible but generally fall between Monday to Friday from 8:30 AM to 7:00 PM and Saturdays from 8:30 AM to 5:00 PM. The role involves working at least two days per week for up to 20 hours or less, including some rotating Saturdays. The Front Desk Receptionist will participate in daily morning huddles, chart reviews, and regular office meetings to ensure the team remains aligned and informed.
The environment at Familia Dental is fast-paced, and this role demands excellent communication skills, computer knowledge, and the ability to handle multiple tasks efficiently. Experience with dental management software is preferred but not mandatory. Candidates should also be familiar with HIPAA regulations, OSHA laws, and safety standards to maintain patient confidentiality and workplace safety. Joining Familia Dental means being part of a dynamic team focused on providing exceptional care and making a difference every day through our commitment to the community.
Job Requirements
- High school diploma or equivalent
- 1+ years of customer service experience preferred
- Basic computer proficiency
- Availability to work part-time including rotating Saturdays
- Ability to communicate effectively with patients and staff
- Familiarity with dental office procedures a plus
- Ability to maintain patient confidentiality
- Compliance with HIPAA and OSHA regulations
- Patience and sensitivity when dealing with patients
Job Qualifications
- Excellent customer and patient service skills
- Strong verbal communication skills
- Ability to read, write, speak, and understand information
- Ability to carry out written or verbal instructions
- Basic computer knowledge
- Experience with dental management software preferred
- Ability to work in a fast-paced environment
- Organizational and detail-oriented skills
- Good interpersonal and listening skills
- Previous dental office experience preferred but not required
- Willingness to learn with training provided
Job Duties
- Greet and check in patients
- Answer the phone and schedule appointments
- Maintain patient accounts and records
- Know and understand insurance plan rules and protocols and follow them
- Be patient and sensitive to patient emotions
- Listen to patients and healthcare workers and follow directions
- Verify patient insurance
- Ensure accurate and complete record keeping
- Submit claims to insurance companies
- Notify Office Manager of equipment or safety concerns
- Attend morning huddles, chart reviews, and regular meetings
- Follow company policies and procedures
- Understand and comply with HIPAA, OSHA, and safety standards
- Perform other assigned tasks
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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