Front Desk Receptionist

Bliss Pet Resort & Spa is a charming and reputable boutique dog daycare, boarding, and grooming spa located in Prosper, Texas, north of Frisco. Established six years ago, the resort has built a strong reputation for providing exceptional customer service combined with high-quality care, all within a luxurious resort-style environment for pets. The company prides itself on creating a warm and welcoming atmosphere where dogs and their owners feel valued and cared for. Currently operating as a single location, Bliss Pet Resort & Spa is on an exciting expansion path, set to open a second brand-new facility in the Lewisville Castle Hills area by the end of the year. This growth reflects the company's commitment to excellence and continued success within the pet care industry.

The resort specializes in a comprehensive range of services, including dog boarding, daycare, grooming, and training. Their focus on maintaining a boutique experience ensures personalized attention to every dog while fostering a fun and safe environment. The staff's passion for animals and dedication to their service quality has cultivated a loyal customer base that appreciates the premium experience offered.

Bliss Pet Resort & Spa is currently seeking two dynamic Front Desk Receptionists who possess a strong customer service background, proven upsales skills, excellent phone etiquette, and the ability to multi-task efficiently in a fast-paced environment. This role is pivotal as the front-line representation of the resort, responsible for managing incoming calls, scheduling appointments, handling customer inquiries, and maintaining accurate data entry of new and existing clients. The position requires an individual who is upbeat, extroverted, extremely organized, and can remain composed during busy times.

Working hours typically span Monday through Friday from 7:00 a.m. to 12:30 p.m., including rotating Saturdays from 7:45 a.m. to 5:30 p.m. The role may begin as part-time during the training phase and transition into full-time employment. Special consideration is given to candidates flexible with weekday and weekend schedules, especially during peak seasons, such as summer and major holidays. Additionally, after thorough training, certain responsibilities can be conducted remotely, including answering phones and administrative tasks from a home office setup.

Compensation for this role ranges from $13 to $15 per hour, complemented by a monthly sales bonus of up to $300. There is a significant emphasis on upselling and tracking new and existing customer inquiries, making this an ideal position for money-motivated individuals who have a passion for pets. Front Desk Receptionists will play a critical part in growing the business, acquiring new customers, and providing tours to showcase the luxury features of the resort.

This opportunity offers a unique blend of animal care, customer service, and administrative duties within a supportive and growing environment. Candidates will need to demonstrate familiarity with a variety of dog breeds, love for animals, and possess prior experience in customer-facing roles. Bliss Pet Resort & Spa encourages applications from motivated individuals eager to contribute to a vibrant team and help elevate the brand's presence in the community. This job is more than just a position; it is a chance to combine your love for pets and sales skills in a rewarding career setting.