Front Desk Receptionist

We are a high-volume medical clinic dedicated to providing exceptional patient care and support. Our clinic prides itself on fostering a welcoming, organized, and efficient environment where patients feel valued and cared for right from their first interaction. As a trusted healthcare provider, we strive to maintain a smooth and professional operation that enhances patient experience and supports clinical staff in delivering the best possible care. Our team is committed to excellence, collaboration, and professionalism, ensuring that every patient’s journey through our clinic is seamless and stress-free.

We are currently seeking a friendly, organized, and dependable Front Desk Receptionist to serve as the first point of contact for our patients. This full-time role is crucial in managing front office operations and supporting the clinical team with scheduling and communication in a fast-paced, high-volume setting. The ideal candidate will excel at delivering superior customer service, managing multi-line phone systems, and efficiently handling patient intake processes including insurance verification and co-pay collection. Proficiency with electronic health record (EHR) systems is highly valued to ensure precise appointment scheduling and accurate record keeping.

In this role, the Front Desk Receptionist is responsible for greeting patients warmly and professionally, maintaining patient confidentiality, and facilitating smooth patient flow by coordinating with healthcare providers and clinical staff. Attention to detail is essential for tasks such as attaching forms to the correct patient records, maintaining an organized front office and waiting area, and producing accurate end-of-day payment reconciliations. Additionally, the receptionist handles patient inquiries concerning clinic services, insurance policies, and referral processes, ensuring patients have clear and helpful information.

This position offers a competitive hourly wage ranging from $17.00 to $25.00, reflecting the candidate’s experience and skills. We offer a comprehensive benefits package including 401(k) retirement plans and paid time off, underscoring our commitment to employee well-being and satisfaction. Our workplace is in-person, providing opportunities for teamwork and direct patient interaction. If you are reliable, punctual, possess excellent communication skills, and thrive in a dynamic healthcare environment, this role is an excellent opportunity to advance your career while making a meaningful impact in patient care.