Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Paid Time Off
Day shift schedule
Professional work environment
dedicated team support
Job Description
Medical Center Health System is a respected healthcare provider renowned for delivering compassionate and comprehensive medical services to the community. It operates a variety of medical departments, including specialized clinics and general health services, focusing on patient-centered care and clinical excellence. The system emphasizes a supportive environment for both patients and healthcare professionals, fostering innovation and continuous improvement in healthcare delivery. Their team-oriented approach ensures every patient receives personalized attention and medical care tailored to their unique needs. This establishment is committed to improving patient outcomes through a combination of advanced technology, skilled staff, and efficient administrative practices.
The role being offered is within the Ears, Nose & Throat department of Medical Center Health System. The position is full-time with a day shift schedule from Monday to Friday, 8 AM to 5 PM. It serves as a primary point of contact and referral for patients, ensuring a smooth and efficient flow of patient appointments and communications. This job entails performing clerical duties focused on managing patient and provider schedules to maintain an organized and effective healthcare environment. As a direct patient liaison, the successful candidate must provide a warm, calm, and professional atmosphere for patients along with their family and friends, specifically in potentially stressful and adverse situations. Experience with the ProCare computer system is essential, as the role involves patient registration and the meticulous handling of patient data entry through various computer functions. The position requires excellent telephone communication skills and the ability to remain patient and composed under pressure while handling multiple tasks. This dynamic position is ideal for someone who is adaptable, detail-oriented, and committed to excellent patient service within a clinical office setting.
The role being offered is within the Ears, Nose & Throat department of Medical Center Health System. The position is full-time with a day shift schedule from Monday to Friday, 8 AM to 5 PM. It serves as a primary point of contact and referral for patients, ensuring a smooth and efficient flow of patient appointments and communications. This job entails performing clerical duties focused on managing patient and provider schedules to maintain an organized and effective healthcare environment. As a direct patient liaison, the successful candidate must provide a warm, calm, and professional atmosphere for patients along with their family and friends, specifically in potentially stressful and adverse situations. Experience with the ProCare computer system is essential, as the role involves patient registration and the meticulous handling of patient data entry through various computer functions. The position requires excellent telephone communication skills and the ability to remain patient and composed under pressure while handling multiple tasks. This dynamic position is ideal for someone who is adaptable, detail-oriented, and committed to excellent patient service within a clinical office setting.
Job Requirements
- high school diploma or equivalent
- one to three years experience in general office capacity
- experience working with the ProCare computer system
- excellent telephone communication skills
- ability to maintain composure under pressure
- ability to read printed material and computer screens
- ability to sit for extended periods
- maturity and dedicated attitude
Job Qualifications
- high school diploma or equivalent
- one to three years of general office experience
- medical background preferred
- excellent telephone skills
- ability to learn and adapt quickly
- proficiency with computer systems especially ProCare
- strong communication and interpersonal skills
- ability to work under pressure with a calm demeanor
Job Duties
- serve as a direct contact or referral point for patients
- greet patients in person and on the telephone
- perform clerical duties related to patient and provider appointment scheduling
- register patients using the ProCare computer system
- maintain a friendly, calm and professional environment for patients and their family and friends
- manage accurate patient data entry and follow-up using computer systems
- handle communication effectively in person and over the phone
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
