Dogtopia of Southlake

Front Desk Receptionist

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Flexible
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Benefits

Competitive wages
flexible scheduling
Bring your dog to work
career progression opportunities
Education in dog obedience and training
Additional certification programs
Dynamic team culture

Job Description

Dogtopia is a premier company specializing in dog daycare, boarding, and spa services with over 200 locations nationwide. As the industry leader, Dogtopia is dedicated to providing a safe, loving, and fun environment for dogs and their owners alike. With a strong emphasis on community, education, and career growth, Dogtopia offers employees a unique opportunity to work in a dynamic, dog-friendly environment where you can literally bring your dog to work every day. The company fosters a culture of loyalty, safety, and excitement, inspiring all team members to uphold the highest standards of care and service.

The Front Desk Coo... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Excellent communication skills
  • Strong organizational skills
  • Ability to multitask efficiently
  • A genuine love for dogs
  • Willingness to learn Dogtopia’s systems and culture
  • Ability to work flexible hours including weekends
  • Commitment to maintaining a clean and safe environment

Job Qualifications

  • High school diploma or equivalent
  • Experience in customer service or administrative roles preferred
  • Strong organizational and communication skills
  • Ability to work well in a team environment
  • Passion for dogs and animal welfare
  • Basic knowledge of dog behavior is a plus
  • Comfortable using computer systems for data entry and communication

Job Duties

  • Perform data entry tasks
  • Build and maintain lasting relationships with pet parents
  • Track relationship and communication with pet parents
  • Greet every guest that enters or leaves Dogtopia
  • Understand and uphold Dogtopia’s core values
  • Maintain a clean and safe environment in line with company standards
  • Manage front desk area to ensure it is neat and organized
  • Answer phones, emails, and questions from pet parents
  • Proactively handle dogs with ongoing behavior issues
  • Strive to achieve high customer satisfaction and review ratings

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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