Front Desk Reception & Film Management Clerk, Per Diem Variable Shifts including Weekends

PIH Health is a distinguished nonprofit regional healthcare network that expertly serves approximately 3 million residents across Los Angeles County, Orange County, and the San Gabriel Valley region. The network integrates a wide variety of healthcare services and facilities, including PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, and more than 37 outpatient medical office buildings. It also boasts a robust multispecialty medical group, comprehensive home healthcare services and hospice care, and specialty services covering heart, cancer, digestive health, orthopedics, women’s health, urgent care, and emergency services. Known nationally for excellence in patient care and outstanding patient experience, PIH Health has earned recognition by the College of Healthcare Information Management Executives (CHIME) as one of the top hospital systems in the nation for best practices, cutting-edge technological advancements, and superior quality of care. For additional information, interested parties can visit PIHHealth.org or engage with the organization’s social media channels on Facebook, Twitter, or Instagram.

The Registration Clerk role at PIH Health Whittier is a critical clerical position designed to support various departments such as the Breast Center, Radiation Oncology, and Laboratory services. This role primarily ensures the smooth delivery of patient care through effective administrative support. The individual in this position is responsible for a range of duties including filing, image management, copying, scheduling appointments, handling phone messages, entering data accurately, collecting patient liabilities, and assisting with mammography auditor clerical tasks among other duties. These tasks facilitate the overall patient registration and service experience, ensuring compliance with organizational standards and regulatory requirements such as HIPAA laws.

This position also plays a vital role in the Radiation Oncology department by ensuring patient information is entered accurately and insurance eligibility is verified prior to visits, including obtaining necessary authorizations. In the Laboratory setting, the Registration Clerk undertakes registration, specimen accessioning, test orders, and performs essential clerical responsibilities such as faxing and telephone answering to maintain efficient workflow.

This competitive position offers a variable shift schedule and a salary that starts at $22.30 per hour. The role may require occasional travel to off-site locations to support department needs. Ideal candidates will bring strong organizational skills, excellent written and verbal communication, advanced customer service acumen, and proficiency in computer systems including Word, Excel, and Outlook. The position demands an individual who thrives in fast-paced, high-volume environments and exhibits attention to detail alongside a commitment to creating positive patient experiences. Overall, this is an excellent opportunity for those seeking to make a meaningful impact within a respected healthcare system dedicated to quality and comprehensive patient care.