Front Desk Reception

Norfolk, VA, USA|

Job Overview

Compensation

Type:

Hourly

Rate:

Range $13.00 - $17.00

Benefits

Equal opportunity employer

Professional development opportunities

supportive work environment

comprehensive training

flexible scheduling

Job Description

The hiring facility is a healthcare provider dedicated to offering comprehensive and patient-centered medical services. This establishment prides itself on maintaining a welcoming, efficient, and supportive environment for all patients and visitors. As a vital part of their team, they emphasize professionalism, kindness, and accuracy in all administrative and patient care aspects, ensuring every patient’s experience is seamless and comfortable. The healthcare facility operates with a strong commitment to compliance with healthcare regulations and standards, ensuring patient confidentiality and safety are paramount. It is an equal opportunity employer, fostering a diverse and inclusive workplace where all employees are valued and... Show More

Job Requirements

High school diploma
previous healthcare experience
courses in medical terminology preferred
ability to operate copier, fax machine, postage machine and computer
excellent organizational skills
strong communication and interpersonal abilities
ability to prioritize and manage varying workloads

Job Qualifications

High School Diploma
previous healthcare experience and courses in medical terminology preferred
ability to operate copier, fax machine, postage machine and computer
excellent organizational, communication and interpersonal skills
ability to set priorities and manage varying workload

Job Duties

Greet all patients entering the facility
assist patients as needed by using wheelchair
verify identity and purpose for their visit
ensure all patients complete necessary forms in a timely manner
obtain, verify, correct if needed, and scan insurance and identification cards
provide assistance with paperwork and instructions
update patient registration forms
administer special forms such as demographics, HIPAA compliance, and financial forms
ensure patient reviews and signs Patient Safety Questionnaire and other authorizations
review patient answers to ensure clearance for exam
update all departments with required patient registration/script/order information
enter referring physician's information if missing
check script and pertinent information for accuracy
collect and record patient payments
discuss monthly payment agreements and ABNs for Medicare
count petty cash every opening and closing shift
reconcile daily payments for Billing Department
assist with incoming phone calls and transfer appropriately
contact patients for no shows or rescheduled appointments
clean out the pending folder
schedule walk-in X-Ray patients
maintain accurate documentation of all film and CD transfers
instruct patient to sign out films and CDs
document and scan sign out forms in patient chart
maintain neat and orderly reception area
replace expired magazines
tidy tables and chairs
contact patient transportation when necessary
assemble paperwork packets for next day exams based on scan
ensure pertinent previous exams, studies, labs, films and reports are present before scheduled exam
inquire patient about previous studies if needed
notify supervisor or pull applicable studies from online site
check previous day's paperwork to ensure electronic version is saved before destroying original
prepare CT preparation kits

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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