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Planet Fitness logo

Front Desk Part-Time Associate

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Potential for growth

Job Description

Planet Fitness is a leading fitness center franchisor and operator in the United States, proudly boasting over 2,400 clubs nationwide and continuing to expand. The company is dedicated to enhancing people’s lives by offering a high-quality fitness experience within a welcoming, judgment-free environment. Known for its supportive culture and strong values, Planet Fitness promotes a sense of belonging among its team members and its diverse community of members. The company focuses on creating positive health and well-being impacts in the communities it serves while fostering a fun and engaging workplace where employees can thrive and take pride in the brand.Show More

Job Requirements

  • High school diploma or equivalent
  • previous customer service experience preferred
  • strong communication and interpersonal skills
  • basic computer skills
  • positive attitude with a passion for helping others
  • ability to work in a fast-paced environment
  • ability to manage multiple tasks
  • ability to work flexible hours including evenings and weekends

Job Qualifications

  • Previous customer service experience
  • strong communication skills
  • basic computer skills
  • positive attitude and passion for helping others
  • ability to multitask in a fast-paced environment
  • ability to work flexible hours including evenings and weekends
  • high school diploma or equivalent

Job Duties

  • Greet members and guests in a friendly and professional manner
  • assist members with inquiries about membership options, policies, and gym services
  • check-in members as they arrive and handle membership-related transactions including billing and renewals
  • maintain an organized front desk area and contribute to the cleanliness and presentation of the club
  • ensure locker rooms and bathrooms are clean, stocked, and well-presented
  • promote membership sales by educating potential members and encouraging sign-ups for memberships and personal training
  • collaborate with team members and management to achieve club goals and deliver excellent customer service

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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