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Front Desk Part-Time Associate

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts

Job Description

Planet Fitness is a leading fitness franchisor and operator in the United States, known for delivering a unique and inclusive gym experience to its members. With over 2,400 clubs and expanding rapidly, Planet Fitness stands out as one of the largest and fastest-growing fitness chains nationwide. The company’s commitment is rooted in its mission to enhance people's lives through providing high-quality fitness services in a judgement-free and welcoming environment. This dedication not only fosters physical health but also builds a supportive culture where every community member feels a sense of belonging. Joining Planet Fitness means becoming part of a vibrant... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience is preferred
  • Strong communication skills
  • Basic computer proficiency
  • Ability to multitask in a fast-paced environment
  • Flexible availability including evenings and weekends
  • Positive and professional demeanor

Job Qualifications

  • Strong communication and interpersonal skills
  • Basic computer skills
  • Positive attitude with a passion for helping others and maintaining a welcoming environment
  • Ability to work in a fast-paced environment and manage multiple tasks
  • Ability to work flexible hours, including evenings and weekends
  • High school diploma or equivalent

Job Duties

  • As a Front Desk Associate at Planet Fitness, you will be the first point of contact for members and guests, delivering exceptional customer service while helping to maintain the clean, welcoming, and organized environment of the club
  • You will play a key role in ensuring members have a positive experience, including assisting with smooth daily operations and ensuring all areas of the club, including locker rooms and bathrooms, are kept in top condition
  • Customer Service: Greet members and guests in a friendly and professional manner, ensuring that everyone feels welcome and valued
  • Member Support: Assist members with inquiries about membership options, policies, and gym services
  • Help with equipment usage and direct members to the right resources
  • Administrative Tasks: Check-in members as they arrive, maintain an organized front desk area, and handle membership-related transactions (e.g., billing, renewals)
  • Facility Presentation: Ensure the front desk and surrounding areas remain tidy, contributing to the overall cleanliness and appeal of the club
  • This includes maintaining locker rooms and bathrooms by ensuring they are clean, stocked, and well-presented throughout the day
  • Promote Membership Sales: Educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships, personal training, and other services
  • Team Collaboration: Work alongside fellow team members and management to achieve club goals, maintain a clean and safe environment, and deliver excellent customer service

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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