Front Desk / Office Coordinator

Bolingbrook, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401K and matching

Paid Time Off

Disability insurance

Life insurance

Employee assistance program

Job Description

Sedgwick is a global provider of technology-enabled risk, benefits, and integrated business solutions serving clients with dedication and professionalism. With a workforce of approximately 33,000 colleagues worldwide, Sedgwick is committed to helping people through unexpected challenges with empathy and care. The company has established itself as an industry leader recognized by Newsweek as one of America’s Greatest Workplaces and is certified as a Great Place to Work. In addition, Sedgwick has been named one of the Best Workplaces in Financial Services and Insurance by Fortune. As a company, Sedgwick values inclusivity, diversity, and work-life balance, fostering a supportive culture that invites employees to grow and advance their careers in a meaningful way.

Sedgwick is currently seeking a Front Desk / Office Coordinator to join their corporate office team. This role is a critical front-line position responsible for creating a welcoming and organized office environment for employees, guests, clients, and vendors. The Front Desk / Office Coordinator serves as the professional and friendly first point of contact, ensuring smooth day-to-day operations and effective office coordination. This position involves managing a variety of administrative and logistical tasks including greeting visitors, overseeing meeting room needs, handling incoming communications, and maintaining office supplies.

The ideal candidate will have at least two years of experience in office coordination or a similar administrative role. Experience with visitor management systems and familiarity with basic audio-visual equipment and conference room technology is preferred. Strong organizational skills and the ability to multitask in a fast-paced environment are essential. Excellent communication skills, a professional demeanor, and the ability to handle sensitive information with discretion are highly valued qualities for success in this role.

As part of Sedgwick’s commitment to employee well-being, this position offers a comprehensive benefits package including medical, dental, and vision coverage, 401k with matching contributions, paid time off, disability and life insurance, and employee assistance programs. The company also encourages flexible working arrangements and provides opportunities for professional development and growth. The starting salary range for this role is $17.48 to $21.50 per hour, depending on experience and location, reflecting Sedgwick’s transparent pay practices where required by law.

Joining Sedgwick means becoming part of an organization that prioritizes care, excellence, and a positive work culture. Employees are supported in their personal and professional journeys, and are empowered to contribute to impactful work that makes a difference in the lives of clients and communities worldwide. Sedgwick welcomes applicants from diverse backgrounds, and values unique skills and experiences that enhance their collaborative and innovative workplace. If you are seeking a role where you can thrive, contribute, and grow, the Front Desk / Office Coordinator position at Sedgwick could be the perfect fit for your career aspirations.

Job Requirements

High school diploma or GED
Two years of front desk, administration, or office coordination experience or equivalent combination of education and experience
Experience with visitor management systems preferred
Familiarity with basic AV equipment and conference room technology preferred
Excellent verbal and written communication skills
Strong organizational and multitasking skills
Proficiency in Microsoft Office Suite including Outlook, Word, Excel, Teams
Professional appearance and demeanor
Ability to handle sensitive information with discretion
Ability to work in a team environment
Ability to meet or exceed performance competencies

Job Qualifications

High school diploma or GED required
Two years of front desk, administration, or office coordination experience or equivalent combination of education and experience
Experience with visitor management systems preferred
Familiarity with basic audio-visual equipment and conference room technology preferred
Strong verbal and written communication skills
Strong organizational and multitasking abilities
Proficiency in Microsoft Office Suite including Outlook, Word, Excel, and Teams
Professional appearance and demeanor
Ability to handle sensitive information with discretion
Ability to work effectively in a team environment
Ability to meet or exceed performance competencies

Job Duties

Greet and welcome guests, clients, and vendors with professionalism and warmth
Manage visitor sign-in and sign-out procedures and issue temporary badges
Direct guests to appropriate meeting rooms or contacts
Answer and route incoming phone calls and take messages as needed
Receive, sort, and distribute mail and package deliveries
Maintain inventory of office supplies and reorder as necessary
Coordinate catering for meetings and events including setup and cleanup
Serve as point of contact for meeting room needs such as phone, projector, and seating arrangements
Monitor and maintain cleanliness and organization of common areas including lobby, kitchen, and conference rooms
Assist with scheduling meetings and reserving conference rooms
Support internal teams with basic administrative tasks as needed
Liaise with building management for maintenance requests and facility issues
Maintain internal contact lists and office directories
Ensure compliance with visitor and safety protocols
Assist with emergency procedures and communications when necessary
Perform other duties as assigned