Front Desk Monitor

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $14.00 - $16.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
wellness programs
Professional development opportunities

Job Description

Heritage at Asante is an active adult homeowners association (HOA) community located in Surprise, Arizona, approximately 40 miles northwest of downtown Phoenix. This vibrant neighborhood is specifically designed for active adults who seek to enjoy a high-quality lifestyle within a welcoming and engaging environment. Heritage at Asante boasts a world-class lineup of amenities that enhance the living experience of all its residents. The centerpiece of the community is the impressive 14,000-square-foot Heritage Clubhouse, which features a 2,200-square-foot state-of-the-art fitness center equipped with modern exercise machines and spaces for wellness activities. The clubhouse also serves as a multipurpose area that hosts... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or administrative support role preferred
  • Strong verbal and written communication skills
  • Proficiency in MS Office applications including Excel, Word, and Outlook
  • Ability to multitask and manage time effectively
  • Strong organizational skills
  • Customer service experience
  • Ability to work in a fast-paced environment
  • Ability to interact professionally with a diverse group of people
  • Ability to perform light physical tasks such as setting up tables and chairs

Job Qualifications

  • Excellent customer service and communication skills
  • Ability to offer support to administrative support staff with ever-changing needs
  • Ability to elicit information from callers and visitors in a professional and efficient manner
  • Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines
  • Exceptional organization and tracking skills
  • Ability to function efficiently in a high volume, fast-paced environment
  • Ability to proficiently utilize computer programs and company database systems, including MS Office (Excel, Word and Outlook), internet and e-mail systems
  • Ability to interact and work positively and effectively with staff at all levels
  • Advanced communication skills (both verbally and written), and the ability to communicate with all levels of management and staff
  • Ability to work collaboratively and cooperatively within the department as well as with other departments

Job Duties

  • Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors and vendors
  • Partners with Administrative Support team and the On-site Community Manager to effectively manage the front reception area and inbound calls as well as assist with various administrative projects
  • Filters inbound calls to determine appropriate direction
  • Greets all visitors/homeowners and determines their immediate needs
  • Monitors pickups/deliveries
  • Assist with event set up and break down as needed
  • Light dusting, restocking of paper products, and other cleaning duties as assigned
  • Performs other related duties as directed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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