Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
friendly work environment
Employee assistance program
Paid holidays
Job Description
TriCounty Urology is a small, privately owned urology office located in Dayton, Ohio, dedicated to providing specialized medical care and services to patients with urological conditions. Known for its close-knit team environment, TriCounty Urology prides itself on fostering a work culture that emphasizes collaboration, respect, and compassion for both patients and employees. The practice aims to deliver high-quality healthcare through personalized attention, advanced medical techniques, and a patient-centered approach that ensures every individual feels comfortable and well-informed throughout their treatment journey. As a healthcare provider specializing in urology, the office serves a diverse patient base, addressing a wide spectrum of urological issues and supporting overall patient wellbeing with a commitment to excellence and professionalism.
The role of a Medical Receptionist at TriCounty Urology is a pivotal position that serves as the first point of contact for all patients, visitors, and callers. This full-time position demands a professional and warm demeanor, administrative acuity, and a thorough understanding of office operations in a medical setting. The Medical Receptionist is responsible not only for greeting and directing visitors but also for managing the flow of patient appointments, ensuring proper documentation, and providing essential administrative support that contributes to the smooth function of medical services. This position requires handling sensitive patient information with the utmost discretion in compliance with HIPAA regulations and demands proficiency in medical terminology as well as Microsoft Office applications such as Word and Excel. The individual in this role plays an integral part in patient experience by promptly addressing inquiries, assisting with scheduling, and coordinating communication between patients and medical staff. The successful candidate will thrive in a team-oriented atmosphere and be committed to upholding the clinic's standards of professionalism and patient care while supporting managerial tasks as needed. TriCounty Urology offers a welcoming environment where employees are valued members of a health service team dedicated to improving patient care and outcomes.
The role of a Medical Receptionist at TriCounty Urology is a pivotal position that serves as the first point of contact for all patients, visitors, and callers. This full-time position demands a professional and warm demeanor, administrative acuity, and a thorough understanding of office operations in a medical setting. The Medical Receptionist is responsible not only for greeting and directing visitors but also for managing the flow of patient appointments, ensuring proper documentation, and providing essential administrative support that contributes to the smooth function of medical services. This position requires handling sensitive patient information with the utmost discretion in compliance with HIPAA regulations and demands proficiency in medical terminology as well as Microsoft Office applications such as Word and Excel. The individual in this role plays an integral part in patient experience by promptly addressing inquiries, assisting with scheduling, and coordinating communication between patients and medical staff. The successful candidate will thrive in a team-oriented atmosphere and be committed to upholding the clinic's standards of professionalism and patient care while supporting managerial tasks as needed. TriCounty Urology offers a welcoming environment where employees are valued members of a health service team dedicated to improving patient care and outcomes.
Job Requirements
- Some understanding of medical terminology
- Must be HIPAA compliant
- Confident understanding of Microsoft Word and Excel
- Sensitivity to confidential information
- High school diploma or equivalent
- Excellent communication skills
- Ability to manage multiple tasks simultaneously
Job Qualifications
- Some understanding of medical terminology
- Proficient in Microsoft Word and Excel
- Experience in handling confidential information sensitively
- Knowledge of HIPAA compliance
- Strong interpersonal and communication skills
- Ability to work well within a team environment
- Prior experience in a medical office or reception role preferred
Job Duties
- Greet and direct all visitors including patients, representatives, job candidates and customers
- Ensure completion of paperwork for all visitors and patients
- Sign in all visitors and patients accurately
- Coordinate schedules for the front desk efficiently
- Assist in managerial tasks as assigned
- Serve as the initial contact in problem resolution
- Handle incoming calls and schedule patients appropriately
- File and organize paperwork and administrative documents
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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