Front Desk Medical Receptionist

Promise Care, located in East Orange, New Jersey, is a distinguished certified Home Health Agency committed to delivering the highest level of skilled nursing and rehabilitative care. With a foundational mission centered around providing comprehensive home health care services, Promise Care strives to uphold its promise of exceptional care and patient support within the community it serves. The agency prides itself on fostering a nurturing and pro-social environment that embodies professionalism, compassion, and dedication to patient well-being. Established with a focus on quality and accessibility, Promise Care has earned recognition for its commitment to serving patients with personalized and effective home health solutions. This commitment is reflected in every interaction and service they provide, making Promise Care a trusted name in home health care within the East Orange region and beyond.

The role available at Promise Care is for an Entry Level Receptionist position, based at their East Orange office. This full-time position operates Monday through Friday from 8:30 am to 5:00 pm and is ideal for individuals seeking to develop their skills in a customer service or reception environment within the medical field. The Receptionist will play a key role in the daily operations of the agency by managing front desk responsibilities that include answering high-volume phone calls, greeting visitors, and providing excellent customer service. Candidates with some early experience in customer service or reception will find this opportunity fitting for growth, especially if they possess strong organizational skills, attention to detail, and an eagerness to contribute positively to patient care.

This position demands a professional who is polite, organized, a good listener, and a problem-solver, ensuring that every patient and visitor receives a warm and helpful introduction to Promise Care. The Receptionist will also be responsible for completing daily administrative workflows, assembling admission packets for field staff, managing orders for durable medical equipment (DME), and compiling medical records for audits, all within a timely manner. Emphasis is placed on maintaining a service-forward and growth-oriented mindset, reinforcing the agency’s dedication to its promise of care excellence.

Applicants who are bilingual in Spanish will have an added advantage, given the agency’s diverse patient population. Proficiency with Microsoft Office and similar software will be considered a plus. Overall, this position is designed not only to support the agency’s operational needs but also to enhance the patient and staff experience, making it a critical frontline role in upholding Promise Care’s reputation for exceptional home health services. Join Promise Care as an Entry Level Receptionist and be a part of a team that values dedication, professionalism, and compassionate care.