Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,050.00 - $67,000.00
Work Schedule
Standard Hours
Benefits
bonus program
Health care benefits
401(k) plan with Company Match
Employee stock purchase plan
Paid Time Off
Life insurance
Group disability insurance
Travel Discounts
Adoption assistance
Paid parental leave
Health savings account
flexible spending accounts
Tuition Assistance
Pre-tax commuter benefits
stock awards
deferred compensation plans
Job Description
JW Marriott Tucson Starr Pass Resort & Spa is a luxurious, full-service resort located in Tucson, Arizona. Part of Marriott International's luxury portfolio, JW Marriott properties are known for their commitment to exceptional guest experiences and employee well-being. With over 100 beautifully appointed properties worldwide, JW Marriott embodies a blend of elegance, comfort, and exceptional service. The Tucson Starr Pass Resort & Spa provides guests with an upscale resort ambiance, featuring premium amenities, scenic surroundings, and top-notch hospitality. Marriott International values diversity, inclusion, and career development, offering associates opportunities for growth, recognition, and a supportive work environment focused on holistic... Show More
Job Requirements
- high school diploma or ged
- two years experience in the guest services front desk or related professional area
- or two-year degree from an accredited university in hotel and restaurant management hospitality business administration or related major with no work experience required
Job Qualifications
- high school diploma or ged
- two years experience in guest services front desk or related area
- or two-year degree in hotel and restaurant management hospitality business administration or related major with no work experience required
Job Duties
- manages day-to-day front office operations ensuring quality and customer expectations are met
- develops goals and plans to prioritize and accomplish work
- handles complaints settling disputes and resolving conflicts
- supervises staffing levels to meet service and financial objectives
- ensures ongoing communication with employees recognizing performance and producing results
- understands department impact on financial goals and manages to achieve or exceed them
- utilizes interpersonal and communication skills to lead influence and encourage others acting with integrity and leading by example
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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