Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) with Company Match
Leadership development
Tuition Reimbursement
Job Description
White Lodging is a distinguished hospitality company dedicated to developing and operating a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants located in some of the country’s most vibrant and desirable cities to live. With a commitment to excellence, White Lodging focuses on not just providing accommodation but creating memorable experiences for guests. The company understands that hospitality is fundamentally about how you make people feel, and it strives to cultivate an environment that encourages its employees to be their best selves and grow professionally. White Lodging takes pride in its diverse and inclusive work culture, reflecting its core... Show More
Job Requirements
- high school diploma or equivalent
- prior leadership or supervisory experience in hospitality
- availability to work various shifts including weekends and holidays
- strong customer service skills
- ability to handle multiple tasks under pressure
- good computer literacy including hotel management software
- excellent problem-solving skills
Job Qualifications
- prior leadership or supervisory experience
- experience with specific brand hotel or upscale property is a bonus
- passion for service with a positive, can-do attitude
- desire to develop and coach associates
- ability to creatively problem solve and deliver results
- excellent communication and interpersonal skills
- strong organizational and time management abilities
Job Duties
- carry out all daily shift operations of the front office department
- provide leadership, training and shift flow management while coaching front desk agents and supervisors
- create proactive hiring plans and assist in hourly interviews
- provide the highest quality of service to guests and ensure associates do the same
- act as an ambassador of the establishment
- perform hands-on duties as needed including financials, payroll and scheduling
- manage front desk operations to ensure smooth and efficient guest service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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