Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $80.00 - $300.00
Work Schedule
Standard Hours
Benefits
Dental Insurance
Health Insurance
Paid training
Disability insurance
Paid Time Off
Vision Insurance
Job Description
NFC Amenity Management is the nation’s largest luxury amenity service provider catering to residential and commercial properties across the United States. With a wide-reaching portfolio representing over 350 of the top luxury residential brands and hotels in 30 major markets, NFC Amenity Management prides itself on delivering exceptional services that enhance the living and guest experience at exclusive properties. Known for its exemplary standards and commitment to quality, NFC Amenity is deeply integrated into the luxury property management sector, providing tailored amenity solutions that meet the demanding expectations of top-tier clients.
Located in the vibrant city of Nashville, Tennessee, this full-time opportunity offers a competitive hourly rate of $21, reflecting the company’s commitment to offering fair compensation for dedicated professionals. Working as a Site Supervisor at NFC Amenity Management encompasses engaging with some of the most prestigious addresses, where you will be the initial point of contact for residents and their guests. This position is integral in maintaining the company’s reputation for excellence, as you will serve as a vital link between the residents and the operational team.
The role of the Site Supervisor is multifaceted, requiring a blend of frontline engagement and leadership. As a backbone of company operations, the Site Supervisor will collaborate closely with the area leadership team to ensure seamless daily functions, oversee on-site staff, and uphold a welcoming environment that nurtures resident satisfaction. The emphasis on fostering a culture of teamwork, genuine hospitality, and attention to detail is paramount.
Additional responsibilities include leading front desk operations, ensuring communication channels remain open and effective between the site and area management, and managing administrative tasks such as reviewing shift notes, checklists, and audits. This role demands a proactive individual who can provide support in scheduling, uniform needs, equipment maintenance reporting, and training initiatives. The Site Supervisor also plays a crucial role in contributing ideas to enhance property services and resident engagement.
NFC Amenity Management values team members who possess a warm, outgoing personality and who are detail-oriented, proactive, and capable of mentoring others. Candidates who succeed in this position commonly exhibit strong client relationship skills, financial management aptitude, and a commitment to elevating hospitality standards.
The company also emphasizes career development, offering extensive training programs through NFC University, ensuring that each employee can grow professionally while contributing to the success of the organization. With a focus on maintaining the highest level of service delivery, NFC Amenity Management supports its team with competitive benefits including healthcare options, paid time off beginning on day one, weekly pay, and various employee discounts.
Joining NFC Amenity Management means becoming part of a dynamic and growing team that values professionalism, customer service excellence, and career progression. This role is perfect for individuals passionate about hospitality management and leadership within the luxury residential and commercial property sector.
Located in the vibrant city of Nashville, Tennessee, this full-time opportunity offers a competitive hourly rate of $21, reflecting the company’s commitment to offering fair compensation for dedicated professionals. Working as a Site Supervisor at NFC Amenity Management encompasses engaging with some of the most prestigious addresses, where you will be the initial point of contact for residents and their guests. This position is integral in maintaining the company’s reputation for excellence, as you will serve as a vital link between the residents and the operational team.
The role of the Site Supervisor is multifaceted, requiring a blend of frontline engagement and leadership. As a backbone of company operations, the Site Supervisor will collaborate closely with the area leadership team to ensure seamless daily functions, oversee on-site staff, and uphold a welcoming environment that nurtures resident satisfaction. The emphasis on fostering a culture of teamwork, genuine hospitality, and attention to detail is paramount.
Additional responsibilities include leading front desk operations, ensuring communication channels remain open and effective between the site and area management, and managing administrative tasks such as reviewing shift notes, checklists, and audits. This role demands a proactive individual who can provide support in scheduling, uniform needs, equipment maintenance reporting, and training initiatives. The Site Supervisor also plays a crucial role in contributing ideas to enhance property services and resident engagement.
NFC Amenity Management values team members who possess a warm, outgoing personality and who are detail-oriented, proactive, and capable of mentoring others. Candidates who succeed in this position commonly exhibit strong client relationship skills, financial management aptitude, and a commitment to elevating hospitality standards.
The company also emphasizes career development, offering extensive training programs through NFC University, ensuring that each employee can grow professionally while contributing to the success of the organization. With a focus on maintaining the highest level of service delivery, NFC Amenity Management supports its team with competitive benefits including healthcare options, paid time off beginning on day one, weekly pay, and various employee discounts.
Joining NFC Amenity Management means becoming part of a dynamic and growing team that values professionalism, customer service excellence, and career progression. This role is perfect for individuals passionate about hospitality management and leadership within the luxury residential and commercial property sector.
Job Requirements
- High school diploma or equivalent
- Ability to work full-time hours
- Proven experience in hospitality or front desk management preferred
- Strong interpersonal and communication skills
- Ability to perform multiple tasks and manage staff
- Outgoing personality required
- Legal authorization to work in the US
Job Qualifications
- High school diploma or equivalent
- Previous experience in front desk management or hospitality management preferred
- Strong leadership and mentoring skills
- Excellent client relationship and communication skills
- Detail-oriented and proactive approach
- Ability to manage scheduling and maintain accuracy in administrative tasks
- Demonstrated teamwork and teaching abilities
- Financial management skills beneficial
Job Duties
- Stay abreast of local happenings, events, and offerings
- Maintain open communication with the Area Director to stay up to date on operations and high-level matters
- Ensure the concierge desk is always tidy and clean
- Review daily shift notes, shift checklists, and overnight reports, package audits, and any other implemented procedures
- Ensure each client and guest receives a warm welcome and fond farewell across all shifts, and that service is professional and friendly
- Assist the Area Director with scheduled callouts and potentially cover extra shifts if no trained associates are identified
- Communicate all uniform needs and promptly report any equipment malfunctions to the Area Director and/or Property Manager
- Support the Area Director in effectively training staff and actively contribute suggestions on how to enhance the property
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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