Front Desk Lead

Job Overview

diamond

Benefits

Health Insurance
Paid Time Off
Retirement benefits
Professional development opportunities

Job Description

Adesso HOA is a prestigious homeowners association committed to maintaining an upscale, secure, and welcoming living environment for its residents. The association oversees the management and upkeep of its residential community, ensuring that all community rules and regulations are followed to provide a harmonious atmosphere. Located within a premium residential setting, Adesso HOA prides itself on its professional and dedicated team that works tirelessly to support and engage with homeowners, guaranteeing the highest level of service and security. Through effective monitoring and communication, Adesso HOA fosters a vibrant community where residents feel safe, valued, and well-cared for.

The Front ... Show More

Job Requirements

  • Two to three years of customer service experience
  • experience working with demanding clientele
  • strong judgment and conflict resolution skills
  • excellent communication skills
  • proficiency in Microsoft Office and MS Windows
  • well-groomed and professional appearance
  • punctuality and good attendance
  • reliable transportation to work

Job Qualifications

  • Two to three years of customer service experience
  • strong customer service skills
  • experience working with demanding clientele
  • strong ability to assess a situation and resolve conflicts
  • excellent written and oral communication skills
  • computer skills including Microsoft Office and MS Windows

Job Duties

  • Has working knowledge of Adesso HOA Rules and Regulations
  • monitor the Front Desk, the Lobby, and keep the building secure
  • interact with homeowners in a professional manner
  • maintain building security by properly logging visitors, packages, and other deliveries
  • promptly answer, record, and complete all resident requests, phone calls, questions or concerns
  • forward all unresolvable issues to Community Manager
  • walk the building daily to assess conditions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Loading...
We didn't receive the exact location for this job posting,
please contact the employer.