Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Professional development opportunities
Job Description
Chan's Place is a well-loved Chinese restaurant celebrated for its authentic and delicious dishes, coupled with a warm and inviting atmosphere that makes every guest feel at home. Located in a vibrant community, this establishment is known not only for its savory cuisine but also for its beautiful Asian-inspired decor and relaxing ambiance created by intricately designed aquariums throughout the dining area. The restaurant also features a cozy cocktail lounge where guests can unwind and enjoy unique beverage options, enhancing the overall dining experience. Chan's Place prides itself on delivering top-notch hospitality, focusing on creating memorable moments for every visitor from the moment they walk through the door. The restaurant’s staff are dedicated to maintaining a high standard of service, emphasizing friendliness, attentiveness, and efficiency in all aspects of their roles. As a cornerstone of the local dining scene, Chan's Place continues to grow its loyal customer base by combining traditional flavors with an atmosphere that feels both upscale and comfortable.
Joining Chan's Place as a Front Desk Host offers an exciting opportunity to be the welcoming face of this beloved restaurant. This role is critical in setting the tone for guests' dining experiences by providing a warm, genuine welcome and ensuring the smooth operation of the front-of-house environment. As a Front Desk Host, you will be at the heart of the restaurant's daily operations, acting as the first point of contact for guests and managing all aspects of the host stand with professionalism and care. The position is ideal for individuals who thrive in fast-paced environments, enjoy interacting with people, and take pride in being organized and efficient. Responsibilities include greeting and seating guests promptly, answering phone calls with a professional demeanor, accurately taking orders for takeout both over the phone and in person, and handling point of sale transactions with accuracy. Additionally, you will be responsible for ensuring that takeout orders are carefully bagged and verified for accuracy before customers depart, maintaining a clean and orderly entrance area, and supporting the team to ensure a seamless dining experience. This role is perfect for those who are personable, reliable, and passionate about providing excellent customer service. Chan's Place values team members who embody the spirit of hospitality and contribute to a positive work environment. By joining this vibrant team, you will have the chance to develop your skills in hospitality and customer service within a dynamic and friendly setting. Although the employment type and salary details are not specified, the opportunity to be part of Chan's Place promises personal and professional growth in a reputable and community-focused restaurant.
Joining Chan's Place as a Front Desk Host offers an exciting opportunity to be the welcoming face of this beloved restaurant. This role is critical in setting the tone for guests' dining experiences by providing a warm, genuine welcome and ensuring the smooth operation of the front-of-house environment. As a Front Desk Host, you will be at the heart of the restaurant's daily operations, acting as the first point of contact for guests and managing all aspects of the host stand with professionalism and care. The position is ideal for individuals who thrive in fast-paced environments, enjoy interacting with people, and take pride in being organized and efficient. Responsibilities include greeting and seating guests promptly, answering phone calls with a professional demeanor, accurately taking orders for takeout both over the phone and in person, and handling point of sale transactions with accuracy. Additionally, you will be responsible for ensuring that takeout orders are carefully bagged and verified for accuracy before customers depart, maintaining a clean and orderly entrance area, and supporting the team to ensure a seamless dining experience. This role is perfect for those who are personable, reliable, and passionate about providing excellent customer service. Chan's Place values team members who embody the spirit of hospitality and contribute to a positive work environment. By joining this vibrant team, you will have the chance to develop your skills in hospitality and customer service within a dynamic and friendly setting. Although the employment type and salary details are not specified, the opportunity to be part of Chan's Place promises personal and professional growth in a reputable and community-focused restaurant.
Job Requirements
- High school diploma or equivalent
- prior experience in a customer-facing role preferred
- excellent verbal communication skills
- basic math skills for handling transactions
- ability to stand for extended periods
- availability to work flexible shifts including nights and weekends
- ability to work well under pressure
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or hospitality preferred
- strong communication and interpersonal skills
- ability to operate POS systems
- ability to multitask in a fast-paced environment
- friendly and approachable demeanor
- reliability and punctuality
Job Duties
- Greet and seat guests with a friendly, genuine welcome
- answer phones and handle incoming calls professionally
- take accurate phone and walk-in takeout orders
- operate the point of sale (POS) system for transactions
- bag takeout orders carefully and ensure accuracy before customers leave
- manage the host stand and maintain a clean, organized entrance area
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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