Front Desk - Holiday Inn Express

Holiday Inn Express & Suites Indianapolis W - Airport Area is a well-established and popular hotel located in the heart of Indianapolis, Indiana. As part of the globally recognized Holiday Inn Express brand, this hotel offers guests modern comforts, excellent amenities, and friendly service aimed at ensuring a pleasant and memorable stay. With a convenient location close to the airport and local attractions, the hotel caters to both business and leisure travelers looking for quality accommodations at an affordable price. Welcoming guests with a sincere commitment to hospitality, the hotel continually emphasizes customer satisfaction and strives to maintain a welcoming atmosphere throughout its premises.

The hotel is currently seeking a dedicated and upbeat Front Desk Agent to join its team, available for both AM and PM shifts, offering a pay rate of $16 to $20 per hour. This role is essential in providing guests with a warm welcome, handling check-in and check-out procedures, and addressing any inquiries or concerns during their stay. The Front Desk Agent will be responsible for managing guest payments, operating the switchboard, assisting with dining reservations at the on-site restaurant, and ensuring smooth communication between departments. The ideal candidate will be familiar with the hotel layout, special tariffs, and offers, demonstrating excellent customer service skills and a professional demeanor. This position demands physical agility as well as flexibility to work shifts, including weekends and public holidays. Immediate joining is expected, providing a great opportunity for those passionate about hospitality and eager to contribute to a positive guest experience.