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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
flexible scheduling
Job Description
Shell Federal Credit Union is a well-established financial institution committed to providing exceptional banking services and a welcoming environment for its members. As a member-owned cooperative, Shell Federal Credit Union emphasizes community involvement, customer service excellence, and financial empowerment. With a broad range of products including savings, checking, loans, and investment options, the credit union aims to offer personalized and accessible financial solutions to its diverse member base. Operating with a strong foundation of trust and integrity, Shell FCU fosters a positive workplace culture dedicated to employee growth and community support.
The Front Desk Greeter position at Shell Federal... Show More
The Front Desk Greeter position at Shell Federal... Show More
Job Requirements
- Knowledge of Credit Union products and services
- must possess professional verbal communication skills
- ability to work in an open-concept workspace
- welcoming and helpful demeanor
- ability to stand and bend regularly
- able to lift and carry up to 55 pounds
- willing to work rotating shifts including Saturdays
- ability to comply with security protocols
- ability to complete annual training
- ability to work 40 hours per week plus overtime as needed
Job Qualifications
- High school diploma or GED
- strong verbal communication skills
- welcoming and helpful demeanor
- ability to comply with banking regulations
- ability to work in an open-concept workspace
- dependable and willing to work overtime
- ability to manage multiple tasks efficiently
- basic computer skills
Job Duties
- Consistently meet all Shell FCU service commitments
- maintain knowledge of and comply with applicable rules and regulations including the Bank Secrecy Act
- complete annual training sessions as scheduled
- greet and welcome each member, visitor, and vendor with a smile
- sign members into Better Lobby and offer estimated wait times
- ensure removal of sunglasses and hats for security
- check in on members and offer water or coffee
- maintain awareness of lobby and branch surroundings
- perform assigned administrative and clerical duties
- work 40 hours per week plus overtime as needed
- work rotating opening, closing and Saturday schedules
- collaborate with management to send reminders and daily productivity information
- update marketing materials
- handle Credit Union popcorn days including machine operation and supply maintenance
- keep branch lobby clean and presentable
- fill check stand supplies and marketing material
- receive and distribute packages
- assist in training new greeters
- support daily branch responsibilities including opening and closing procedures and coin machine balancing
- assist with SDB vault opening, closing, and inventory audit
- assist other branch locations if needed
- perform additional assigned duties
Job Criteria
Experience
No experience required
Job Location
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