Front Desk Greeter

Pasadena, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Job Description

Our organization is a reputable healthcare facility dedicated to delivering exceptional patient care and support through efficient administrative and clerical services. We pride ourselves on creating a welcoming environment for both patients and staff, ensuring smooth operational workflows that contribute to overall healthcare excellence. With a commitment to quality, safety, and customer service, we strive to uphold the highest standards in every aspect of our practice. Our team values professionalism, attention to detail, and a collaborative spirit that fosters continuous improvement and positive patient experiences.

We are seeking a detail-oriented and professional Front Desk Clerk to join our te... Show More

Job Requirements

one (1) plus year of retail or clinical front desk experience preferred
detail oriented
professional attitude and reliability
management and organizational skills
ability to follow or provide verbal and written instructions with adequate grammar and spelling
strong interpersonal skills
effective communication skills in English, both verbal and written
mathematical or analytical ability for problem solving
basic to intermediate computer operation skills
proficiency with Microsoft Excel, Word, and Outlook
specialty knowledge of job-related systems
knowledge of state and federal regulations including HIPAA guidelines

Job Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
No experience required
High school diploma or general education degree (GED)
Knowledge of Credit Union products and services
Welcoming and helpful demeanor
Must possess professional verbal communication skills
Ability to work in an open-concept workspace/environment
May at times be able to lift, carry and/or move up to 55 pounds

Job Duties

The Front Desk Greeter is responsible for projecting a positive, welcoming image to members, visitors, and vendors for the Service Support Center
Provides administrative support to Facilities team and Performs other clerical work in support of the office such as: prepares various recurring and special memos and reports by gathering information from files, utilizing computer software, graphics spreadsheets, etc
Consistently meet all Shell FCU service Commitments
Shell FCU Employee Creed and Shell FCU Service Distinctions
Accountable to maintain knowledge of and comply with all applicable rules and regulations required within the scope of duties, including, but not limited to, the Bank Secrecy Act
Required to complete annual training sessions as instructed or scheduled
Perform job duties and responsibilities in compliance to Shell FCU policies, procedures, philosophy, and standards of performance
Greets and welcomes each member, visitor, and vendor with a smile
Kindly offers direction to the appropriate area and/or team member
Sign Visitors into Better Lobby and offers an estimated wait time, if applicable
Check in on guests when time permits and offer water and or coffee
Aids in creating a positive and high energy environment for the lobby
Maintains awareness of the lobby surroundings
Performs various administrative and clerical duties as assigned
Works with the Management team to send out important reminders, daily productivity, and other useful information to the team
Updates Marketing material throughout the branch, as needed
Maintains the lobby to keep it clean, clear of clutter and presentable for all visitors
Order office supplies
Develop and maintain a filing system
Assist with vendor coordination including vendor setup, contracting, and invoice processing
Maintain Vendor contact lists
Assist with the planning and execution of special events
Maintain electronic and physical files, proofreading and editing documents
Handle incoming and outgoing deliveries – maintains appropriate logs as required
Manage calendar and confirmation of meetings for the VP of Facilities & Facilities Manager
Performs additional duties as assigned
While performing the duties of this job, the employee is regularly required to bend and stand

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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