Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Professional Development
Employee Discounts
Retirement Plan
Paid holidays
Flexible Schedule
Job Description
Our client is a distinguished residential property management company committed to providing a secure, welcoming, and highly professional environment for residents and their guests. Known for its exceptional service standards and attention to detail, this company manages upscale residential properties, ensuring all operations run smoothly while maintaining the safety and comfort of the residents. The organization takes pride in blending modern security systems with courteous, efficient staff trained to handle various resident needs, package handling, and visitor access efficiently and tactfully. The work environment is professional and vibrant, ideal for individuals who thrive in customer-focused roles within a structured setting.... Show More
Job Requirements
- High school graduate or equivalent vocational training certificate
- compute basic arithmetic
- fluency in English both verbally and non-verbally
- provide legible communication and directions
- perform job functions with attention to detail, speed and accuracy
- prioritize and organize
- be a clear thinker, remaining calm and resolving problems using good judgment
- follow directions thoroughly
- understand guest/member's service needs
- work cohesively with co-workers as part of a team
- work with minimal supervision
- maintain confidentiality of guest/member information and pertinent resort data
- ability to input and access information in property management system, computers, point of sales system
Job Qualifications
- High school graduate or equivalent vocational training certificate
- basic arithmetic skills
- fluency in English both verbally and non-verbally
- legible communication and directions
- ability to perform job functions with attention to detail, speed and accuracy
- ability to prioritize and organize
- clear thinker with problem-solving skills
- ability to follow directions thoroughly
- understanding of guest/member service needs
- ability to work cohesively with co-workers as part of a team
- ability to work with minimal supervision
- ability to maintain confidentiality of guest/member information and pertinent resort data
- ability to input and access information in property management system, computers, point of sales system
- some college or training in hospitality industry
- previous experience as front desk agent
Job Duties
- Greeting vendors, residents and their guests
- coordinating all deliveries of packages, flowers, restaurant food
- controlling and monitoring security cameras
- monitoring building's exterior doors and maintaining a secure environment
- monitoring and controlling guest/vendor access to residential floors
- collaborating with other building staff personnel
- ensuring residents and their guests' needs are met
- reviewing daily front desk procedures and facilitating communication between unit owner, maintenance team and property management
- ensuring all areas are maintained professionally and clean during shift
- following all safety and security policies, programs and procedures
- handling crisis situations in event of emergency and/or fire
- answering the telephone and speaking clearly and professionally
- performing other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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