Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
Invited is a distinguished leader in the hospitality and service industry, operating since 1957 with a steadfast commitment to building meaningful relationships and enriching the lives of its members, guests, and over 17,000 employees. As the largest owner and operator of private clubs nationwide, Invited manages more than 150 country clubs, city clubs, and athletic clubs, each known for its prestigious amenities and exceptional service. These clubs offer a wide range of first-class amenities such as championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and premium fitness centers. This expansive network and dedication to excellence create... Show More
Job Requirements
- High school diploma or equivalent
- Customer service experience
- Certification in CPR, First Aid and AED
- Strong communication skills
- Ability to learn club policies and programs
- Professional and courteous demeanor
- Ability to work flexible hours
Job Qualifications
- Customer service experience
- Certification in CPR, First Aid and AED
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to provide exceptional personalized service
- Knowledge of fitness and sports club operations
- Ability to handle member complaints effectively
Job Duties
- Ensure that all Members and Guests check-in when using the Fitness/Spa/Sports Club and that all Members are addressed by name
- Answer telephones promptly and courteously and direct all calls to the appropriate areas
- Be knowledgeable of the tennis court reservation policy, Personal Training, Fitness Programs, Youth Center reservation policy, Group Exercise class descriptions, class reservation schedules, and all upcoming club events and specials
- Provide personalized service, including towel and water service while Members are exercising
- Promote facility amenities, programs and the Club while maintaining professionalism and service standards
- Notify supervisor of Member/Guest complaints at the time they occur and rectify complaints practicing service recovery
- Assist in the smooth operation of the Club by performing additional duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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