Front Desk / Dispatcher

We are a dynamic and customer-focused service organization dedicated to providing exceptional support and operational efficiency. Our company prides itself on professionalism, reliability, and a commitment to excellence. Operating in a fast-paced environment, we strive to maintain smooth communication and seamless service delivery for our clients and internal teams. We are currently seeking a reliable and organized Copier Receptionist / Dispatcher to join our team and serve as the pivotal first point of contact for our office and support the service team with dispatch and administrative duties.

As a Copier Receptionist / Dispatcher, you will play a crucial role in ensuring our operations run efficiently by managing communications, scheduling, and service ticket processing. This position requires an individual who thrives in multitasking environments, demonstrates a strong sense of responsibility, and is self-motivated. You will be responsible for greeting customers warmly, handling incoming calls professionally, and efficiently dispatching service technicians by prioritizing assignments and aligning schedules with location-based logistics. The role also involves creating and maintaining accurate service records, communicating clear directions and updates to technicians, and collecting meter readings through various communication channels including fax, email, and phone. Furthermore, you will assist with additional administrative tasks and support office staff and management, contributing to a collaborative and well-organized workplace.

This position is ideal for someone with previous receptionist, dispatcher, or office experience who is comfortable using computer systems, telephones, and office software applications. Strong communication skills, an ability to stay calm under pressure, and excellent organizational capabilities are essential. We value attention to detail, dependability, and a team-oriented mindset, which are key to succeeding in this role. Our pay scale ranges from $15.00 to $17.00 per hour, reflecting experience and qualifications, and is complemented by a supportive team environment and training to enhance your skills and knowledge.

Joining our team means becoming part of an organization that fosters growth, values each member's contribution, and supports a healthy work-life balance with benefits including 401(k) and matching, dental and vision insurance, and paid time off. The position requires working in person, ensuring face-to-face engagement with our service team and customers, fostering a connected and responsive work environment.