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Front Desk / Dispatcher

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $15.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

401k
401K Matching
Dental Insurance
Paid Time Off
Vision Insurance

Job Description

We are a dynamic and customer-focused service organization dedicated to providing exceptional support and operational efficiency. Our company prides itself on professionalism, reliability, and a commitment to excellence. Operating in a fast-paced environment, we strive to maintain smooth communication and seamless service delivery for our clients and internal teams. We are currently seeking a reliable and organized Copier Receptionist / Dispatcher to join our team and serve as the pivotal first point of contact for our office and support the service team with dispatch and administrative duties.

As a Copier Receptionist / Dispatcher, you will play a crucial rol... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous receptionist, dispatcher, or office experience preferred
  • Strong communication and customer service skills
  • Excellent organizational and multitasking abilities
  • Comfortable using computers, phones, and office software
  • Ability to stay calm and professional in a busy environment
  • Dependable, detail-oriented, and team-focused

Job Qualifications

  • Previous receptionist, dispatcher, or office experience preferred
  • Strong communication and customer service skills
  • Excellent organizational and multitasking abilities
  • Comfortable using computers, phones, and office software
  • Ability to stay calm and professional in a busy environment
  • Dependable, detail-oriented, and team-focused

Job Duties

  • Answer incoming calls and greet customers in a professional, friendly manner
  • Schedule and dispatch service technicians efficiently based on priority and location
  • Create, update, and close service tickets accurately
  • Communicate clearly with technicians regarding assignments and schedule changes
  • Collect meter readings for billing through faxing, emailing, calling
  • Maintain organized records and assist with general administrative tasks
  • Support office staff and management as needed

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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