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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
prescription
Paid Maternity Leave
paid paternity leave
401k with match
Paid Time Off
Tuition Assistance
Life insurance
long term disability
short term disability
flexible spending for healthcare
Dependent Care
Commuter expenses
Job Description
Fresenius Medical Care is a globally recognized leader in providing innovative and comprehensive dialysis services. With a firm commitment to improving the quality of life for patients with chronic kidney failure, Fresenius Medical Care operates a vast network of facilities, including surgery centers dedicated to delivering high-quality care. This particular position is located in the Mishawaka, IN surgery center, which is part of this expansive network. The center adheres to the highest standards in medical care and patient service, offering a supportive work environment focused on teamwork, operational excellence, and compassionate patient interactions.
This full-time Front Desk Coordinator role... Show More
This full-time Front Desk Coordinator role... Show More
Job Requirements
- High school diploma or GED required
- 1-2 years related experience preferably in a medical setting with insurance billing
- proficiency in computer use and software including Microsoft Office
- strong communication skills both verbal and written
- ability to handle multiple tasks simultaneously
- ability to adapt to supporting software applications
- willingness to work Monday through Friday 7:30 am to 4:00 pm without evenings, weekends, or holidays
Job Qualifications
- High school diploma or GED
- associate degree or higher preferred
- 1-2 years related experience preferably in a medical setting with insurance billing
- proficient in computer use and related software such as Microsoft Office
- excellent verbal and written communication skills
- ability to multitask effectively
- adaptability to new software applications
Job Duties
- Schedule and input all appointments in the scheduling module in a timely and efficient manner
- assure all pre-procedure and preoperative activities are scheduled or completed
- manage patient cancellations and center cancellations according to center scheduling parameters
- print patient schedules and pull patient charts daily
- facilitate the admission process by professionally greeting patients and visitors and obtain patient identification and insurance information to initiate admissions
- assemble and maintain patient medical and financial records securely and confidentially
- complete front-end billing procedures ensuring accurate information entry into registration modules
- perform insurance verification and handle prior authorizations as required by payors
- assist with patient transportation following Company Transportation Policy
- ensure appropriate signatures on all necessary charts and admission data per FMCNA policies
- accurately scan and file documents within 24 hours of visits including physician reports
- communicate changes regarding procedures and insurance to internal parties and update patient records promptly
- perform daily encounter checks to assure reporting accuracy
- coordinate collection, processing, maintenance, storage, retrieval, documentation, and distribution of medical records per policies
- assure documentation of medical record release logs
- provide information for research or studies involving patient care per policy
- oversee office materials including inventory shipments and deliveries
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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