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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
collaborative work environment
supportive team culture
Job Description
LEARN DC is a mission-driven charter school dedicated to providing a high-quality education to a diverse student population in the Washington D.C. area. As a growing institution, LEARN DC focuses on fostering an inclusive and supportive learning environment that values collaboration, family engagement, and community partnerships. The school is committed to academic excellence and holistic development, ensuring that every student is given the tools and support needed to succeed both academically and socially. LEARN DC's vision centers around creating a vibrant educational community where students, staff, and families work together to achieve shared goals and build a brighter future.
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Job Requirements
- High school diploma
- 1-3 years of experience in receptionist, administrative, or customer service role
- strong communication skills
- excellent organizational skills
- ability to multitask and prioritize
- proficiency in Google Workspace or Microsoft Office
- commitment to confidentiality and professionalism
Job Qualifications
- High school diploma required
- associate's or bachelor's degree preferred
- 1-3 years of experience in a receptionist, administrative, or customer service role (school setting preferred)
- strong communication and interpersonal skills
- excellent organizational skills and attention to detail
- ability to manage multiple tasks and prioritize effectively
- proficiency in Google Workspace and/or Microsoft Office
- commitment to maintaining confidentiality and professionalism
- experience working in a school or educational setting preferred
- familiarity with student information systems or enrollment platforms preferred
- experience supporting compliance-related documentation (e.g., enrollment, records) preferred
Job Duties
- Greet and assist students, families, staff, and visitors in a warm, professional manner
- ensure all visitors follow school safety protocols, including sign-in procedures
- serve as the face of LEARN DC, creating a welcoming and organized front office environment
- answer and direct incoming phone calls promptly and professionally
- take accurate messages and respond to general inquiries
- monitor and respond to general school email accounts as needed
- manage calendars for school leaders and shared spaces (e.g., conference rooms)
- schedule meetings, appointments, and family conferences
- coordinate logistics for internal meetings and school events
- maintain a clean, organized, and well-stocked reception area
- manage incoming and outgoing mail, packages, and deliveries
- support office systems to ensure efficiency and organization
- assist with data entry, filing, and document management
- support enrollment and registration processes as needed
- collaborate with the Operations Manager and administrative team on school-wide tasks
- provide additional administrative support to staff and leadership as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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