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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Equal opportunity employer
Job Description
GI Alliance is a leading medical practice dedicated to providing exceptional healthcare services with a strong focus on gastroenterology. The organization prides itself on fostering a collaborative and inclusive work environment that values diversity, equity, and respect for all physicians, staff, and patients. GI Alliance operates multiple healthcare facilities and clinics, employing a dedicated team of healthcare professionals committed to delivering high-quality patient care through a patient-centered approach. As a reputable healthcare provider, GI Alliance emphasizes adherence to clinic policies, implementation of the latest medical technologies, and continuous improvement in service delivery to meet the needs of their diverse patient... Show More
Job Requirements
- High school diploma or GED
- Minimum of two years of experience in a medical office or front office or scheduling experience preferred
- Entry level 1-4 years experience and or meet the basic requirements of the job with the need for additional supervision
- Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision
- Knowledge of clinic policies and procedures
- Knowledge of computer programs and applications
- Knowledge of basic arithmetic to make calculations balance and reconcile figures and make changes accurately
- Skill in operating office equipment
- Skill in handling paperwork and filing adequately
- Skill in handling incoming phone calls and triaging appropriately
- Skill in written and verbal communication
- Ability to learn and use other computer programs including Microsoft Excel email Internet and Microsoft PowerPoint
- Ability to sort and file materials correctly by alphabetic or numeric systems
- Ability to flexibly respond to changing demands
- Ability to organize and prioritize tasks effectively
Job Qualifications
- High school diploma or GED
- Minimum of two years of experience in a medical office or front office or scheduling experience preferred
- Knowledge of clinic policies and procedures
- Knowledge of computer programs and applications
- Knowledge of basic arithmetic to make calculations balance and reconcile figures and make changes accurately
- Skill in operating office equipment
- Skill in handling paperwork and filing adequately
- Skill in handling incoming phone calls and triaging appropriately
- Skill in written and verbal communication
- Ability to learn and use other computer programs including Microsoft Excel email Internet and Microsoft PowerPoint
- Ability to sort and file materials correctly by alphabetic or numeric systems
- Ability to flexibly respond to changing demands
- Ability to organize and prioritize tasks effectively
Job Duties
- Answer and screens high volume telephone calls in a courteous manner and record messages for providers and other personnel
- Schedule patient appointments and procedures according to established policies and procedures
- Check-in patients upon arrival at the office as well as check-out upon departure
- Obtain accurate information from patients and ensure all registration forms are complete
- Collect patient and insurance payments and reconcile charges on a daily basis
- Verify account balances and refunds for accuracy
- Provide information to patients regarding unpaid balances
- File records in appropriate sections of patient charts in EMR
- Prepare patient charts in advance and scan documents into charts in EMR
- Transcribe letters and create forms as needed
- Maintain files and records in a confidential manner
- Maintain organization and efficiency of front office including office supply inventory
- Maintain patient confidentiality
- Perform other related duties as directed or assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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