Front Desk Coordinator I

The Woodlands, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

Equal opportunity employer

inclusive and welcoming work environment

Commitment to diversity equity and inclusion

Professional growth opportunities

supportive team culture

Pre-employment criminal history check required

Job Description

GI Alliance is a prominent healthcare organization dedicated to providing exceptional medical services to patients through our network of skilled physicians and healthcare professionals. As a leading provider in gastrointestinal healthcare, GI Alliance is committed to delivering comprehensive care and support in a patient-centered environment. Our organization prides itself on fostering a collaborative workplace culture that values diversity, equity, and inclusion. We strive to create an environment where all employees feel welcomed, empowered, and respected, encouraging them to contribute their best to the health and well-being of our community.

GI Alliance is currently seeking an experienced Front Desk Coo... Show More

Job Requirements

High school diploma or GED
Minimum of two years of experience in a medical office front office or scheduling experience preferred
Entry level with 1-4 years experience or meet the basic requirements of the job with the need for additional supervision
Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision
Ability to maintain patient confidentiality
Ability to use computer programs and applications
Ability to perform basic arithmetic calculations
Ability to handle office equipment and paperwork
Ability to communicate effectively both verbally and in writing

Job Qualifications

High school diploma or GED
Minimum of two years of experience in a medical office front office or scheduling experience preferred
Knowledge of clinic policies and procedures
Knowledge of computer programs and applications
Knowledge of basic arithmetic to make calculations balance and reconcile figures and make changes accurately
Skill in operating office equipment
Skill in handling paperwork and filing adequately
Skill in handling incoming phone calls and triaging appropriately
Skill in written and verbal communication
Ability to learn and use other computer programs including Microsoft Excel email Internet and Microsoft PowerPoint
Ability to sort and file materials correctly by alphabetic or numeric systems
Ability to flexibly respond to changing demands
Ability to organize and prioritize tasks effectively

Job Duties

Answer and screens high volume telephone calls in a courteous manner and record messages for providers and other personnel
Schedule patient appointments and procedures according to established policies and procedures
Check-in patients upon arrival at the office as well as check-out upon departure
Obtain accurate information from patients and ensure all registration forms are complete
Collect patient and insurance payments and reconcile charges on a daily basis
Verify account balances and refunds for accuracy and provide information to patients regarding unpaid balances
File records in appropriate sections of patient charts in EMR
Prepare patient charts in advance and scan documents into charts in EMR
Transcribe letters and create forms as needed
Maintain files and records in a confidential manner
Maintain organization and efficiency of front office including office supply inventory
Maintain patient confidentiality
Perform other related duties as directed or assigned

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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