Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
Standard Hours
Benefits
Employer paid medical
Dental Insurance
Vision Insurance
short term disability
long term disability
Life insurance
employer matched 401(k)
Paid Time Off
Parental leave
Family Medical Leave
cell phone stipend
Free parking
Community involvement
Happy hours
Professional Development
Job Description
Arrive is a distinguished luxury residential property located in Seattle, known for its exceptional commitment to providing an elevated lifestyle experience for its residents and visitors alike. As part of the vibrant community hub, Arrive combines sophistication with a welcoming atmosphere, setting a high standard in residential living and customer service excellence. The company prides itself on creating an environment that is not only comfortable and secure but also engaging and service-oriented. This approach ensures that every individual who steps into the building feels valued and respected, embodying the brand's dedication to top-tier hospitality and resident satisfaction.
Arrive is curr... Show More
Arrive is curr... Show More
Job Requirements
- Prior front desk, concierge, customer service, or other hospitality experience is required
- Ability to comprehend and interpret instructions, short correspondence, and memos, and ask clarifying questions to ensure understanding
- Ability to respond to common inquiries or complaints from clients, co-workers, and supervisors with a strong, professional, customer service-oriented attitude
- Ability to respond to complaints from clients, co-workers, and supervisors with a strong, professional customer service-oriented attitude
- Experience with Microsoft Office Suite and Outlook is desired
- Strong knowledge of the surrounding area and recreational, hospitality, and business-related information
- High school diploma or equivalent
Job Qualifications
- Prior front desk, concierge, customer service, or other hospitality experience
- Ability to comprehend and interpret instructions, short correspondence, and memos, and ask clarifying questions to ensure understanding
- Ability to respond to common inquiries or complaints from clients, co-workers, and supervisors with a strong, professional, customer service-oriented attitude
- Experience with Microsoft Office Suite and Outlook is desired
- Strong knowledge of the surrounding area and recreational, hospitality, and business-related information
- High school diploma or equivalent
Job Duties
- Display a warm, friendly, and professional greeting to all those entering the property
- Answer the telephone in a friendly, professional manner
- Interact daily with business partners, including all vendors and other personnel serving the property and its tenants
- Respond promptly with accurate and thorough information according to specific requests
- Follow security and emergency procedures as defined for the property
- Respond to emergency situations in a calm, efficient manner
- Summon appropriate assistance and make necessary notifications in accordance with operating procedures
- Assist in marketing the property by coordinating residents', tenants', and visitors' needs
- Provide superior customer service at all times and continually review and improve customer service strategies
- Maintain regular, effective communication with tenants
- Assist the property team to prioritize, schedule, and monitor daily activities, service requests, inspections, and loading dock usage
- Assist with day-to-day property management tasks to ensure a smoothly running building and happy tenants
- Manage entry to the building for all vendors, residents, and visitors
- Maintain and organize a large volume of package and mail deliveries
- Perform light janitorial tasks and projects as assigned to ensure the lobby, mail room, and concierge closet are clean, organized, and maintained
- Work independently without direction, complete follow-through on all assignments, and identify projects in areas needing improvement
- Maintain a clean, organized work area
- Communicate professionally, concisely, and accurately in person and in writing
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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