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Front Desk Coordinator

Job Overview

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Benefits

Medical
Dental
Vision
Health savings account
Life insurance
Flexible Paid Time Off
Parental leave
Paid holidays
401(k) plus match
short/long term disability

Job Description

Learfield is a leading company specializing in media and marketing services, focusing on delivering innovative solutions across various platforms. Known for its commitment to excellence and fostering an inclusive and welcoming work environment, Learfield prides itself on supporting its employees with comprehensive benefits and opportunities for growth. As a prominent name in their industry, Learfield continues to expand its team by seeking dedicated professionals who embody the company values of integrity, collaboration, and customer service.

The Receptionist position at Learfield serves as a crucial first point of contact for all visitors and callers. This role demands an individual with exceptional communication skills, a warm and welcoming demeanor, and the ability to handle a diverse range of administrative responsibilities efficiently. The receptionist is responsible for greeting guests professionally, managing incoming calls, and supporting overall business operations through various administrative tasks. Maintaining a tidy and presentable lobby area, coordinating mail and deliveries, and facilitating visitor access control also fall under this role's scope. The ideal candidate possesses strong multitasking skills, a poised appearance, and the capacity to work both independently and collaboratively. This role offers a dynamic opportunity to contribute to the positive image and smooth operation of Learfield, while gaining valuable experience in a supportive and thriving business environment.

Job Requirements

  • High school diploma/GED
  • Associate's or Bachelor's degree preferred
  • Minimum two years of experience as a receptionist, front desk representative, or similar role
  • Proficiency in Microsoft Office Suite including Word, Excel, Outlook, and Teams
  • Strong verbal and written communication skills
  • Organizational skills with ability to multitask
  • Professional appearance
  • Ability to work both independently and within a team environment

Job Qualifications

  • High School Diploma/GED
  • Associate's or Bachelor's degree preferred
  • Minimum two years of experience as a receptionist, front desk representative, or similar role
  • Demonstrate proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Professional appearance and poised demeanor
  • Ability to work independently and as part of a team

Job Duties

  • Greet and welcome guests in a professional and friendly manner
  • Answer and direct incoming phone calls to the appropriate team members
  • Administrative tasks that support business operations
  • Model an excellent 'customer service' attitude
  • Maintain a tidy and presentable lobby/reception area
  • Manage mail and deliveries
  • Handle inquiries and provide basic information about the company and services
  • Monitor visitor access and maintain security procedures
  • Order and manage office supplies inventory
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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