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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule
Job Description
Hilton is a globally recognized leader in the hospitality industry, renowned for delivering exceptional guest experiences across its numerous hotels and resorts worldwide. Established with a commitment to excellence, Hilton has built a prestigious reputation for outstanding accommodation, top-tier service, and unwavering dedication to guest satisfaction. The company prides itself on fostering an environment that encourages innovation, integrity, teamwork, and leadership, which together drive its ongoing success and industry recognition. Hilton’s mission is to fill the earth with the light and warmth of hospitality, uniting its teams around the world to create memorable and personalized experiences for every guest. As... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in a customer service or hospitality role
- ability to train and supervise staff
- strong problem-solving skills
- excellent interpersonal skills
- availability to work flexible hours
- commitment to Hilton’s values of integrity and teamwork
Job Qualifications
- experience in hospitality or customer service
- leadership and supervisory skills
- excellent communication skills
- ability to resolve conflicts effectively
- strong organizational skills
- adaptability to changing environments
- proficiency in front desk software or hotel management systems
Job Duties
- assigns and instructs team members in details of work
- monitors lobby traffic to make staffing adjustments accordingly
- resolves customer complaints
- trains, supervises, schedules and assists in evaluating staff
- oversees front desk operations
- promotes teamwork, communication and constructive feedback
- ensures adherence to Hilton's standards of service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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