Front Desk Coordinator

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $20.00 - $25.00
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Work Schedule

Weekend Shifts
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Benefits

competitive hourly rate
Monthly performance-based bonuses
growth opportunities
Access to employee discounts
dynamic work environment
Training and Development
inclusive workplace

Job Description

Our client is a prestigious luxury med spa located in Sandy Springs, Georgia, known for delivering exceptional aesthetic services in an upscale and welcoming environment. This establishment is dedicated to providing high-quality treatments in a serene setting where clients can feel pampered and valued. Serving a discerning clientele, the med spa combines cutting-edge technology with a highly skilled team of professionals to offer a comprehensive range of services that enhance beauty and well-being. The focus on customer experience and clinical excellence has made this med spa a leader in the local aesthetics industry.

We are currently seeking a polished and professional Front Desk Coordinator to join this renowned med spa team. This role is essential as the first point of contact for clients and is integral in maintaining the five-star reputation that the spa holds. The ideal candidate will be highly organized and personable, thriving in a fast-paced, client-focused environment and demonstrating a passion for delivering flawless service with attention to detail and care. The Front Desk Coordinator will play a crucial role in managing client interactions, appointment scheduling, payment processing, and supporting sales initiatives, all while ensuring brand standards and compliance with HIPAA regulations are upheld.

In addition to managing the reception area, this role involves coordinating communication across multiple channels including phone, email, and text to ensure all inquiries are addressed promptly and professionally. The successful candidate will have a strong understanding of med spa operations and a willingness to assist with promotional activities, social media engagement, and event support. This position offers competitive hourly pay, performance bonuses, and opportunities for professional growth within the spa's expanding team. Join a dynamic work environment where your contributions directly influence the client experience and company success. If you enjoy multitasking and enjoy fostering meaningful client relationships in a luxury setting, this is an excellent opportunity to advance your career in the aesthetics and wellness industry.

Job Requirements

  • Minimum of 12 years of front desk or administrative experience in a med spa dermatology plastic surgery or luxury hospitality setting
  • proficiency with EMR and POS software such as Aesthetic Record or similar
  • excellent verbal written and phone communication skills
  • highly organized and able to multitask effectively
  • professional demeanor and client-centered approach
  • availability to work some Saturdays and occasional evenings
  • reliable transportation and punctuality

Job Qualifications

  • Minimum of 12 years of front desk or administrative experience in a med spa dermatology plastic surgery or luxury hospitality setting
  • excellent communication skills verbal written and over the phone
  • highly organized with the ability to multitask in a busy detail-oriented environment
  • professional demeanor with a warm client-centered presence
  • comfortable discussing services memberships and retail offerings to support sales initiatives
  • proficiency with EMR and POS software such as Aesthetic Record or similar
  • availability to work some Saturdays and occasional evenings
  • reliable transportation and punctuality

Job Duties

  • Greet and check in clients setting the tone for a five-star experience from arrival to departure
  • manage phone lines emails and text inquiries with prompt polished communication
  • coordinate appointment scheduling to maximize provider productivity including confirmations and rebookings
  • process payments accurately and manage POS systems with daily reconciliation
  • present and explain memberships packages and retail offerings to clients support monthly sales goals
  • maintain a clean organized and brand-aligned reception area
  • assist with client intake forms consent paperwork and treatment flow coordination
  • support promotional events and light social media tasks such as capturing client moments with consent
  • uphold HIPAA compliance and follow clinic policies and procedures

Job Criteria

Experience

Expert Level (7+ years)


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